I am having difficulty connecting to internet - dsl with verizon. I have worked through all issues with them and I believe it is the above modem. Can I buy my own at someplace local or do i need to go through verizon?
You have options definitely. You can get it through verizon, they'll ship it to you free of charge. You can also buy it at any local store near you. If you're going with the second option, just make sure you're getting either an Actiontec or Westell brand, because those are the only modem that Verizon supports, even if you buy it outside. Since you're going to upgrade your modem, I suggest getting a Westell 7500 or an Actiontec GT704, both are wireless capable already. If you use XBOX 360, I suggest getting Westell 327 or Actiontec GT701 or GT704.
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