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Printer is displaying 65.12 error - HP LaserJet 4350 Printer

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There is no 65.xx error code
the following code should help you.
66.00.15 EXTERNAL DEVICE FAILURE
Description
The stacker or stapler/stacker was removed and then replaced with the printer power was on.
Action
1. Turn the printer power off.
2. Make sure that the accessory is properly seated on and connected to the printer, without any gaps between the printer and the accessory. If the accessory uses cables, disconnect and reconnect them.
3. Turn the printer power on.
4. If the error reappears, record the message, and contact HP Customer Support.

Posted on Dec 05, 2008

  • Frank
    Frank Dec 05, 2008

    66.12.XX OUTPUT DEVICE FAILURE For help press?

    Description

    A stacker or stapler/stacker error has occurred. The stacker or stapler/stacker LED is continuously illuminated in amber.

    Action

    1. Press the ? (Help) button for detailed information.

    2. Press the (Up Arrow) button and the (Down Arrow) button to step through the instructions.

    3. Turn the power off.

    4. Verify the stacker or stapler/stacker is installed correctly and that its electrical connector is seated in the connector on the printer.

    5. Turn the power on.

    6. If the error 66.12.03 persists, replace the stapler unit.

    7. If other error messages persist, replace the stacker or stapler/stacker.

    8. If the above action does not solve the issue, contact HP or authorized service provider.

×

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