Question about Microsoft LifeCam VX-6000 Webcam

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MS VX 6000 LifeCam locks up

I have an Acer comp with Athlon X2 6000+ processor running at 3.0GHz with a 3GB HD and 500 SATA II. It has Vista Home Premium 32 bit loaded at the OS. A few days ago I installed a MS VX-6000 LifeCam. I also updated the driver to 2.04 version. Also, with my ISP, my download speed is around 25,000kbs and upload us around 1,600kbs. The software for the webcam loaded fine (to the best of my knowledge), but when I'm using it to make a video call it locks up on me. This is usually proceeded by lots of black specks appearing on the screen. Usually it will unlock, but on occasion not. If it does unlock it usually takes a while. Right now I'm not sure if it is a camera issue, camera software issue or a Vista issue. Personally, I'm leaning towards either a camera issue or a Vista problem. Any thoughts / help?

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  • Steel-Hound Oct 30, 2008

    Okay, I've actually resolved this issue. I exchanged the webcam, uninstalled all the related software from my computer, reloaded the 2.04 drivers and the most recent version of WLM from MS, pluged in the camera and it is working Great! It seems that I had a defective webcam all along!

  • Steel-Hound Oct 30, 2008

    I was actually able to resolve this problem. I exchanged the webcam, uninstalled all related software, downloaded the 2.04 driver and pluged in the new camera. Works Great Now! Looks like it was a bad webcam all along. I guess the moral of this story is, if you're going to buy a vx 6000, or even a 3000 for that matter, try to find one locally at a good price and from a store with a good exchange / return policy. I've run across several posts from folks who had defective camera totally unrelated to any WLM or Vista software issues.


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Check to see how much memory you have installed in you computer. If it low amount this will cause the camera to freeze the computer. Hope this helps. Bud

Posted on Jan 13, 2009

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Posted on Jan 02, 2017

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