Question about Maytag Neptune MAH5500B Front Load Washer

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Won't drain all the way and won't spin

My washer quit last night. When I open it there is still water in it (not visible but under the clothes compartment) and it won't spin. When I turn it on I can here the motor but it sounds as if it isn't engaging. I've owned it since 2001 and have had no problems until now. Any suggestions? Is it something I can fix or do I need to call a repair person?

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  • gcmiller Oct 30, 2008

    My washer starts the wash cycle, washes for about 5 minutes, then stops in mid cycle. If I hit start again, it will do the same thing but never finish a cycle. You can open the door but clothes are wet and water still standing in the tub.

  • Anonymous Dec 29, 2008

    washer get stuck at 8 minutes

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Inkl ,can you here the water sloshing around?this is normal,it is in the tub itself used for balast.this machine uses a seperate electric pump.if you can look at the control board in the top console and see if r-111 is burnt. (you will tell if it is don't worry about the # you will see a burnt resistor) then you will need a new control and door switch..you must replace them both or a new board will burn out.

Posted on Oct 31, 2008

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Posted on Jan 02, 2017

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1 Answer

My washer won't spin


HI Rhonda.
If your washer pumps out the water but doesn't spin, check these: The lid switch may be defective. ... The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch.4 May 2012

SOLVED: Why won't my Washing Machine pump but not spin during ...

https://www.ifixit.com/.../Why+won%27t+my+Washing+Machine+pump+but+not+spin+...
What causes a washing machine not to spin?If your washer fills with water but doesn't agitate, the problem is likely to be a faulty lid switch, a broken belt, or a problem with the motor. (Note: Direct-drive washing machines do not have belts.) ... 1Check the washing machine's spin cycle. If this works, the motor is operating and the belt is not broken.14 Aug 2014Washer Doesn't Agitate or Spin - HomeTipshttps://www.hometips.com/repair-fix/washing-machine-agitate-spin.htmlSearch for: What causes a washing machine not to spin?
Why is my washer not spinning the water out?If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing.16 Mar 2014SOLVED: Why won't my washer spin or drain? - Kenmore 110 Series ...https://www.ifixit.com/Answers/View/.../Why+won%27t+my+washer+spin+or+drainSearch for: Why is my washer not spinning the water out?
What causes a washer not to spin?Over time, the repeated friction of the clutch pads rubbing against the housing can cause the clutch to wear and create a scraping sound. A worn clutch can prevent yourwashing machine from spinning, or may cause a slower spin speed which will leave your clothes wet after a cycle.How to Fix Washer That Won't Spin ' Washing Machine Repairhttps://www.partselect.com/Repair/Washer/Will-Not-Spin/Search for: What causes a washer not to spin?
if you need more help go to this link.
washer won spin Google Search

Nov 23, 2017 | Washing Machines

1 Answer

Spinning cycle


Keeping in mind that the soap & bleach gets dispensed into your wash on the second to last rinse cycle and that most all rinse cycles are in cold water. Is your cold water valve screen plugged causing your washer to rinse poorly? Are you using the HE detergent? If not maybe the washer is sudsing up to much and having a hard time rinsing all the suds and bleach out and leaving the clothes soapy.

Fill the washer up with no clothes in it on a cold/cold wash setting does it take a long time to fill the washer up? Also when it is full and agitating is there suds in the washer?

Last suggestion is if the drain is hose is a lot higher than the top of the washer it might have a hard time draining out all of the soap water before the next load

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1 Answer

Will not spin or drain tried unplug and lid switch is fine fill ok


Susan call your service repairman the warranty should cover the fix .

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1 Answer

Kenmore 90 series washing machine, heavy duty, super capascity plus,quiet pak2 3spd motor w/5spd combo, when in spin mode, it smells like melted crayons


If drain hose is connected to a standpipe check that it's inserted no more than 4". You may be getting a syphoning situation that is allowing gray water to contaminate clean clothes.

Jan 06, 2013 | Kenmore 3.2 cu. ft. Plus Top Load Washer

1 Answer

Washer makes very loud humming noise in spin cycle but does not spin..I removed clothes thinking it was very heavy and it did spin out but when I put clothes back it returned w/no spin and loud noise..now...


Either the control board or the motor has gone bad. Here is the diagnostic mode to run to look for the errors.
The diagnostic test is performed by using the Program Knob. To START THE TEST: • On non-digital display models, turn the Program Knob to start position, Drain/Spin. • On digital display models, turn the Program Knob to start position, Touch Up. • Press Pause/Cancel to turn off LEDs. • Within 5 seconds, press and hold the Option and Pause Cancel buttons until LEDs start sequentially chasing, then release buttons. 1. All the LEDs will sequentially light. Pressing a button below a light cluster will light all the LEDs in that cluster at one time to confirm functionality. 2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water should enter through the detergent compartment. 3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach compartment. 4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold water should enter through the softener compartment. 5. Turn the program knob (4) clicks from the start position. The door lock solenoid will activate. 6. Turn the program knob (5) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened. 7. Turn the program knob (6) clicks from the start position. The washer will fill and tumble. 8. Turn the program knob (7) clicks from the start position. The washer will fill and spin (leakage test). 9. Turn the program knob (8) clicks from the start position. The drain pump and door lock solenoid will activate and the washer will operate in high spin. SAFETY WARNING: If power is removed during this test, the door can be opened. To prevent injury, DO NOT put your hands inside when the tub is rotating. 10. Turn the program knob (9) clicks from the start position. The control will signal the last error code.
Repost the error codes here.

Feb 12, 2011 | Frigidaire Affinity ATF7000E Front Load...

1 Answer

Aprox 1989 model, (cant find model#) will not go in to spin cycle, just before it stoped I noticed clothing extra wet before spin quit completely. cant turn the tub by hand.


Model number is probably visible on small sticker on top after you take the upper rear panel off (6 screws). Water pump tends to get a loose retainer that digs into the housing and hinders then stops the free turning of the belt.

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1 Answer

Not spinning or draining


Remove the lower rear cover of washer.
Locate and remove the large black hose fastened to bottom of drum.
Remove and clean the filter inside hose.
Remove hose onto pump, and check for blockage or obstruction here as well.
This should solve your problem.
Please leave feedback.
Thankyou.

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1 Answer

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