Yesterday our HP Laser Jet 4250 started to print 2 copies of everything It did not matter from what workstation you were printing from. Is there a setting that needs to be corrected? Thanks Ron ISS RESEARCH
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Hello, The problem you are having is caused by the fuser. The fuser is the part in the printer that heats up and basically melts ( fuses) the toner to the page. The fuser has a heat roller that is coated with teflon, your fuser coating has worn off in spots so the toner is sticking to the roller and causing the ghost image. You will need to order a replacement fuser. You can do a search on Google to find a replacement, the parts number is RM1-1082.
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Check the way your print Jobs Spool up in your PC. you may have a totally different set up for printing in your new computer that takes two or three extra steps(such as spooling the print job) prior to actually sending it to the printer to be printed. If you have a user manual for your new computer, check the printer set up and see if it is set up to print directly to printer or print to spooling folder then to printer. Also try a different driver if you wish, I know the 2430 can use either PCL5 or PCL6 drivers... I'd start there and see if there is a difference.... the problem isn't your printer obviously its the way your computer is communicating to it. Best of luck to you.
2 Screen prints are not directly sent to the printer. They are copied to the Clipboard - you must open up another application which can access graphics - WordPad , Word, Excel. E.G from wordpage paste the screen print (using Control + V or Edit-> Paste) and the contents of the clip board will appear in the document - use the print option from wordpad to print this graph to your HP 1010 printer.