Question about HP PSC 1410 All-In-One InkJet Printer

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Problem with new ink cartridge

I recently bought refill ink cartridges for my printer and for a couple of weeks I had no problems. Then the check print cartridge light kept flashing. I took them out and replaced them again but no joy. I tried to get an estimated ink level but it only showed the black as full and didnt even show the colour. I put the old cartridges back and the printer works but the quality of printout is terrible I guess due to low ink althought the estimated ink levels show almost full on the old ones. I tried to replace the new ones again but the light still flashing. Is there a problem with my printer or is the replacement cartridges I bought suddenly developed a fault?

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  • mrvicious Nov 16, 2008

    I hardly use this printer any more as I have recently purchased a colour laser, but for pictures this has far superior print quality and I'm really disappointed with this problem. On my computer, when I try to print it says "the black print cartridge is not compatible with this printer", yet it has been printing fine for months. 


    I think this is just HP trying to get more money out of us...

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I get the error message - the black print cartridge is not compatible with this printer - even after I replaced with a new one. My printer is an HP 1350 all-in-one. This just happened today
Doug

Posted on Apr 23, 2009

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More that likely the refilled ink cartridges are faulty and should be replaced. While some folks have pretty good luck with refilled cartridges, it is generally better to stick with the new ones.

As to the problem with old cartridges, keep in mind that the estimated ink levels are just that - estimates. However, if your printer has an option for cleaning the cartridges, try that before chunking them. Take them out, put them back in, and run the cleaning process. Sometimes the nozzles can get clogged up and running the cleaning process will clear them up. ( DO NOT TRY TO CLEAN THE CARTRIDGES MANUALLY!)

If none of this helps, you will more than likely just need to get some new cartridges. - Graye

Posted on Nov 24, 2008

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