Question about Brother IntelliFAX 4100 Laser Fax

2 Answers

Can't receive faxes but can send them okay

Fax machine stopped receiving faxes, but it can still send them.

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  • 4 more comments 
  • pedspartners Oct 29, 2008

    The phone lines have not been changed and it is set on auto receive. Not sure what else to check??

  • pedspartners Oct 29, 2008

    Thanks a million!!

  • CMAdmin Oct 29, 2008

    I have the same problem - I am not receiving faxes, I am on Auto Receive and when I call the phone line it does not pick up. How do I fix the Internal Modem?

  • CMAdmin Oct 29, 2008

    When i call the fax machine it just rings and the fax machine says "call pickup" - our phone lines haven't changed and i replaced the cord. i just tried sending out a fax and it didn't work. Am I doomed?

  • pedspartners Oct 30, 2008

    The mode setting was on telephone. It is on the top right hand corner, covered up by a notepad sticker. Changed it to fax. Works great!



    Thanks

  • Anonymous Mar 18, 2014

    fax will send but not receive

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2 Answers

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  • Master
  • 2,794 Answers

Make sure you using a seperate analog phone line and not a digital phone line. If you have DSL on your phone system you may need a filter on the phone line as well.

Posted on Oct 29, 2008

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  • Contributor
  • 13 Answers

The easiest thing to check is the recieve mode setting. most of the time when this happens the machine is set on manual recieve. Set it to automatic recieve and you should be fine.

Posted on Oct 29, 2008

  • 1 more comment 
  • Toptech
    Toptech Oct 29, 2008

    Try calling your fax from a different phone line. See if you get that screeching fax noise in your ear. If you dont and your machine is set to auto recieve it sounds like the internal modem has a problem requiring repair.

  • Toptech
    Toptech Oct 29, 2008

    Hi CMAdmin



    If your are able to send, but not recieve and your machine is on auto recieve, the internal modem is most likely bad. It is usually integrated on to the main board and can be expensive and not easy to get to. Time for new??

    If your not able to send, check your connection to your fax. when you called it did you hear the fax ringing? The phone cord from the machine to the wall could be an additional item to replace if fax is not sending, recieving or ringing. Hope this helps

  • Toptech
    Toptech Oct 30, 2008

    Hi CADmin

    Make sure the phone line has dial tone, which it sounds like it does. push the hook button one the fax machine and see if you hear dial tone. Last of the simple tests you can do.

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5 Suggested Answers

Logjam
  • 159 Answers

SOURCE: Receiving Faxes

You will have to ask yourself the question "What has changed?" If you changed nothing, then something else has that is beyond your control. Now, you have to decide whether you are using a single telephone line for faxes and telephone, or whether you have "distinctive ring" also called "smart ring" by some companies. It is not a smart thing to use both. You can print a list of settings to see what the machine is set to do. Now if you want to use distinctive ring, set the ring pattern to the one you have chosen with the tel company. If you have chosen a double ring, and you have set your panasonic telephone to receive on 4 rings, then it will count all the rings and pick up after only 2 sequences. To see if this is the problem just remove the telephone base station from the system and then try to receive a fax.

Posted on Jun 09, 2008

  • 1 Answer

SOURCE: Can't Receive Faxes

Promotional faxes are coming through fine everyday. However, we can not receive any of our business faxes. No changes have been made to the fax. Please Help ASAP.

Posted on Aug 18, 2008

leroyal
  • 2120 Answers

SOURCE: cannot receive faxes

What is the make and model?

Call the fax machine from a regular phone to see if it answers.

I think you have some sort of phone line problem.

Fax machine modems are good or bad, nothing in-between.

Posted on Mar 13, 2009

  • 128 Answers

SOURCE: Fax machine will not receive faxes. Sending okay.

Check menu settings and confirm the machine is set for automatic answer. If its in manual mode, you have to hit the start/go button when the fax rings to accept the transmission.

Posted on May 18, 2010

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  • 2 Answers

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Posted on Jan 02, 2017

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3 Answers

My fax machine will send a fax, but I can't receive a fax?


The fax machine may be in secure receiving mode. The following is from the User's Manual section on Faxing. downloadcenter samsung com

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

Activating secure receiving mode

  1. Press btn_fax.png(Fax) on the control panel.

  2. Press Menu until Advanced Fax appear.

  3. Press the left/right arrow until Secure Receive appear and press OK.

  4. Press the left/right arrow until On appear and press OK.

  5. Enter a four-digit password you want to use and press OK.
    note.png

    You can activate secure receiving mode without setting a password, but cannot protect your faxes.

  6. Re-enter the password to confirm it and press OK.

  7. Press Stop/Clear to return to ready mode.

When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes

  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Print appear and press OK.

  3. Enter the four-digit password and press OK.

    The machine prints all of the faxes stored in memory.

Deactivating secure receiving mode
  1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."

  2. Press the left/right arrow until Off appear and press OK.

  3. Enter the four-digit password and press OK.

    The mode is deactivated and the machine prints all faxes stored in memory.

  4. Press Stop/Clear to return to ready mode."

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1 Answer

Cannot send or receive faxes to one particular number, but is able to send and receive faxes with other numbers


"cannot send or receive faxes to one particular number, but is able to send and receive faxes with other numbers"

If your machine can receive a fax transmission from one number, it will receive from all numbers.

If your machine can send to all but not to one particular number, please check that there is a fax machine there to receive it.

You can try to send manually and listen for beeps from the other fax -if one is present- then push the START button to initiate transmission.
If their machine is in working order, the transmission should start. (After the initial 'handshake' of course.)

Jun 16, 2011 | Office Equipment & Supplies

1 Answer

Fax machine will not receive faxes. Sending okay. Comes up with busy signal at sending point.


Check menu settings and confirm the machine is set for automatic answer. If its in manual mode, you have to hit the start/go button when the fax rings to accept the transmission.

May 17, 2010 | Canon FAX-JX200

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Panasonic UF-490 Fax machine is sending more than one fax


You might have a job stuck in memory. Message window should say 00%. Try this press Function key press 7 key press monitor key slowly 4 times press * key press 6 key scroll down to ALL JOB CLEAR press SET wait for reboot Good Luck

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Fax can not recieve. It sends okay. Hp fax 1010


Most likely the machine has been set to "manual receive" from either "fax/tel" or "automatic" receive. check your manual to check/ change the setting.

May 26, 2009 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Cannot receive faxes


What is the make and model?

Call the fax machine from a regular phone to see if it answers.

I think you have some sort of phone line problem.

Fax machine modems are good or bad, nothing in-between.

Mar 13, 2009 | Office Equipment & Supplies

1 Answer

Need to reprint previous fax.


you can't. check the journal for the last receive transaction fax number. send a request for re-transmit.

Mar 11, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Incoming Fax is blank


PRESS REPORTS IT WILL PRINT OUT A HELP PAGE LOOK AT THE SUB MENUE ON THE HELP PAGE MENUE SELCTION 3 FOLLOW THE PROMPT TO TURN ON THE RECEIVE OR IT MAY SAY EASY RECEIVE . GOOD LUCK BROTHER TECH / I HAVE THE SAME MACHINE AT HOME GOOD LUCK

Dec 04, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Can't Receive Faxes


Promotional faxes are coming through fine everyday. However, we can not receive any of our business faxes. No changes have been made to the fax. Please Help ASAP.

Aug 14, 2008 | Canon FAXPHONE L80 Laser

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