Question about Xerox DocuColor 12 Color Copier

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Dc 12 all the colour prints are printed in yellow. black and prints ok.

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Go to the xerox website and download a patch 1-7kv9 or something similar. The description of it is listed under support and drivers and it comes with instructions. You need command workstation to invoke this patch. If you cant find it let me know, or tell me your email and i'll send it

Posted on Nov 20, 2008

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When you change the ink cartraige and clean printer and test the colours the quality of colour is not good on the test! what do you segested i try beacaue the machine has been on its 100th clean and...


    1. Print a Print Quality Check Sheet.

    2. Press the Ink or Ink Management key on the control panel.
    3. Press the up or down arrow key to choose Test Print and press OK.
    4. Press the up or down arrow key to choose Print Quality and press OK.
    5. Press Color (Colour) start. The machine begins printing the Print Quality Check Sheet.


    1. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

    2. Compare the print quality of the Check Sheet you just printed with the three examples listed below:

      (A) One or more complete blocks of colors are missing:

      a_ngsample5.gif
      (B) Most of the short diagonal lines are missing from one or more color blocks:

      b_ngsample6.gif
      (C)Some parts of the short diagonal lines are missing from one or more color blocks:

      c_ngsample2.gif
    3. The display will then ask you if the print quality is OK for black. Press the down arrow key or 2 or "-" to choose No for black with the problem.
    4. The display will then ask you if the print quality is OK for Color. Press the down arrow key or 2 or "-" to choose No for color with the problem.
    5. The display will then show Start Cleaning? Yes No.
      Press the up arrow key or 1 or "+" to choose Yes and the machine will start cleaning the color ink cartridges.
    6. When the machine completes cleaning the print head, press Color(Colour) Start. Another Print Quality Check Sheet will print.

    7. Repeat the cleaning and the quality check process following the Step 4-7.

    Jun 02, 2011 | Brother MFC 6490CW InkJet Printer

    1 Answer

    My Brother inkjet printer (DCP-585CW) is not printing yellow colour.


    If the yellow ink is not printing here's what you can do:


    Clean the Printhead & Print a test page by doing the ff:


    1. Press the Ink Management button press the Up or down arrow key to select Test Print, then select Print Quality press OK and press Black or Color START. Check all the colors including the black & check if there are any missing dots and if there are any colors not printing correctly.


    2. Press the Ink Management button on the control panel and select cleaning press ok

    3. Press the up or down arrow key to select Color press ok and press Black Start.


    *After the cleaning process the printer will ask you if the quality is OK, press up or down to select yes or no, and it will ask you whether black or color is ok, once you have selected you're answer press Black or Color START to print another test page. Compare the 1st and 2nd test page if it's improving, you may need to do this 3-5 times or until you get a better quality


    Hope this helps.

    Rate if it worked Thanks!

    Apr 03, 2011 | Brother DCP585cw AllInOne InkJet Printer

    1 Answer

    My copier is printing yellow throughout the page when it shouldnt


    all colour empty in your cartridge. only yellow colour is in. so all printing is yellow. black colour cartridge too empty.

    Feb 25, 2010 | HP Officejet Pro L7650 Printer

    1 Answer

    Out of yellow ink but only want to print in B&W


    please you use the coloue paper print other black and white paper print ?
    but you use the only yellow paper print ?
    you refling the colour cartridge and setting page in colour prints
    and use printer.

    Sep 27, 2009 | Brother MFC-260C All-In-One InkJet Printer

    1 Answer

    Colors are not printing the acutal color


    It all depends on the meaning of 'not properly'.

    Try creating a document with four different squares, or words, of these colours: yellow, magenta, cyan and black. If all of them print (albeit not with the correct shades) it is probably an ICM driver error. But my guess is that only one of those four colors will print badly, due to a defective color cartridge.
    The OKI 5150 makes all perceivable colours using cyan, magenta, yellow and black toners, so if one of these malfunctions, the resulting colors will lack the required shade of, say, yellow, and will appear to be "wrong". The yellow colour itself, of course, would simply disappear (the "yellow" you use might actually be 95% yellow and 5% cyan; then the "yellow" square will be printed as a very light shade of cyan, while the other colors - say, 95% magenta and 5% yellow - will turn out almost exact).

    Try with the color test and replace any failing cartridge; if all four (almost) pure colours do print incorrectly, it's unlikely to be a cartridge problem, and we'll have to dig deeper.

    Sep 09, 2009 | OKI C5150n Led Printer

    2 Answers

    My i550 Canon Printer will not print colour, black only. Colour cart. are full. Computer checked out OK. Driver is OK. All 3 colours stopped printing at the same timeannabellamt


    My i550 Canon Printer will not print colour, black only. Colour cart. are full. Computer checked out OK. Driver is OK. All 3 colours stopped printing at the same time. linda gal16

    Jul 06, 2009 | Canon BubbleJet i550 InkJet Printer

    2 Answers

    My hp deskjet 1280 will not print yellow


    Hello, this is Harry from www.BusinessSpread.co.uk.
    We had the exact same problem when printing, we used 3 different 78 colour ink cartages and they all said 100% full but did not work. We then had a look at the dates on the box and they were all expired so when buying ink from anywhere even PC world or Curry’s always look at the expiry date.
    Today I went to PC world and purchased a new 78 ink which said expires July 2011 and it works perfectly fine.
    Regards,
    Businessspread.co.uk

    May 09, 2009 | HP DeskJet 1280 InkJet Printer

    1 Answer

    COLOURS PRINTED DO NOT MATCH SCREEN COLOURS OF ITEMS


    I would try cleaning off the nozles on your print cartridges. If that doesn't help, replace them altogether.

    May 06, 2009 | Brother DCP 115C All-In-One InkJet Printer

    1 Answer

    I recently installed new black ink cartridge. Since doing so, the colors on anything printed are incorrect. For instance, anything red prints as pink. Anything deep yellow prints as a gold. MY...


    Hi maryryherd - yes the C64 is in the list - don't know why you couldn't see it.

    The inkjet colour system can be quite confusing. The colours in the cartridges are cyan, magenta and yellow, plus black. Other colours require a mixture of these basic ones. For example, to produce "red" requires a mixture of magenta and yellow. Your problem sounds like you are getting insufficient yellow, and maybe insufficient black.

    Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Are all the 3 colour bands plus black printed OK. If not, try up to three cleaning cycles. If ink is now flowing pretty well, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print. If these actions produce no positive results, report back with a new comment.

    Apr 18, 2009 | Epson Stylus C86 InkJet Printer

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