Question about Zebra 105Se Thermal Printer

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Lexmark x5495 My daughter jammed my printer up with paper and I had a hard time getting it out. I finally was able to, but the automatic paper feeder came off. So I have jumped from one problem to a bigger one. I can't seem to get the back off, it doesn't appear broken just dis-lodged, to reinsert it, Should I send it back to lexmark or do you have some good ideas. Any help would be appreciated.

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  • 3 more comments 
  • twilley24 Oct 29, 2008

    One last question it does go down right? it was easier to pop the top on the scanner then I could see where it went. Thank you for your help

  • twilley24 Oct 29, 2008

    I have the automatic feed sensor back in, now the printer won't print...

  • twilley24 Oct 29, 2008

    I did like you said and the automatic sensor has dislodged again and is laying in the bottom of the printer and I can not reach it for the rollers.

  • twilley24 Oct 29, 2008

    I unplugged it and shook the devil out of it but the roller that feeds the paper will not let it come out...

  • twilley24 Oct 30, 2008

    thanks for your help, but I think I am in for a service call or better yet a new printer. I do appreciate everyones help and will use fixya again in the future.

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You are better of with a new printer at this point after what you've been through from a paper feed jam. That jam is likely to happen again at some point should you choose to have lexmark fix it for you.

I'd suggest a Brother or an Epson. Just select one in your price range with features you need. If you are a CostCo customer, you can go to costco.com if you prefer Staples or Office Depot you can use their names followed by a .com just don't add spaces.

I prefer the Epson RX series personally and they are pretty much problem free, but all users need to be aware of basic principles of use in order to prevent problems in the future.

Best Regards,
Worldvet

Posted on Oct 30, 2008

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If you put the sensor back in and it came out again then the catch that holds the sensor in is most likely broken. You might be able to glue it back in so that it stays but that might cause another issue. The price of these machines these days doesn't make them worth repairing.

Posted on Oct 29, 2008

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Well if your printer is within warranty ,you can send then to the company and if its out of warranty and your US customer you avail a 20% discount on select All in one printer ,for this you need contact Lexmark support...
You can try this :and check if your printer is working:


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Good luck...

Posted on Oct 29, 2008

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Dear,

images.lexmark.com/publications/pdfs/2007/5400/v3421438_en.pdf

read it carefully, check it , it has solution in it

regards,

Posted on Oct 29, 2008

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Are you getting any error messages? I though t you just replaced the paper feeder tray. Did you unitentionally remove/dislodge a sensor in the process?

Try a hard rest first : Unplug from power source and PC, wait about 5 minutes and reattach everything. See if it works. If it doesnt, you could try reinstalling the driver, although not too sure if that would help.

If none of these steps work, you could be looking at a service call...

Posted on Oct 29, 2008

  • Swilin Sampson
    Swilin Sampson Oct 29, 2008

    i wouldn't recommend disassembling the printer. I mean, disassembling is the easy part. Putting it BACK is tougher, and you always end up with small bits left over. Reassembling is not always as easy as simply a dismantle in reverse. (You've already seen it first-hand).

    Dismantle only if you are absolutely sure of what you are doing or if you don't mind splurging on a new printer at the end of it.. Best get a qualified repairman do it for you..


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Unplugged the printer, turned it upside down and shook it.
Out popped a push pin and problem was solved

Posted on Oct 29, 2008

  • mohammed marika thambi
    mohammed marika thambi Oct 30, 2008

    position the document on the corner of the flatbed scanner that has arrow signs

    clear the roller now will try


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After re-attaching the paper feed guide, feed a sheet of paper just to make sure that the sensors inside are still working properly.

Posted on Oct 29, 2008

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Im not sure what do you mean with does it go down right? The paper feeder is just a part of plastic mostly and it should snap bakc into place easyly

Posted on Oct 29, 2008

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You need to bend the paper feeder of an angle of roughly 30 degrees to insert it back inside the printer.

Posted on Oct 29, 2008

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  • Ginko
    Ginko Oct 29, 2008


    To put back the paper feeder you need to slide it into place, initially inclinating it a bit, and then snap it into the clips that hold it to the printer, I am talking about the copy/scanner feeder here.

    If instead it it the paper tray at the rear that is out of place, just bend the plastic tray (carefully) so that it enters into the two rails at the side



    Lexmark x5495

  • Ginko
    Ginko Oct 29, 2008

    Well, if you removed the whole top of the scanner from the hinges, that is even easier, my instructions above were to fit back the paper feeder only.

    To fit back scan cover, pess the two plugs that from the scan top fit back into the hinges with two fingers, so that they snap back in place, inside the two slots, et voila, it is done!


  • Ginko
    Ginko Oct 29, 2008

    The printer does not print because of the problem caused by the jammed paper.

    Try unplugging power cord for ten minutes, then inspect again the printer for fragments of paper or foreign objects.

    Open all doors and close them back.

    Try power cycling the printer a couple of times, eventually one of the times try removing cartridges, restarting, then powering off again, putting cartridge back, and restarting.


  • Ginko
    Ginko Oct 29, 2008

    I did not understand the sensor was detached, then that is the problem, in this case you need to take apart the printer and fix the sensor back in place.

    To disassemble a Lexmark all in one you need to snap off the hinges for the upper part of the printer (not only the scanner cover) being very careful not to damage the cables that run inside the hinge at the right side.
    Then you undo the two screws that hold the cover to the printer lower part.

    I have several manuals here, but I am going offline right now.

    Ask disassembly instruction for any Lexmark x500 series to the other experts, the disassembly is similar in all of them.

    Alternatively I will be able to post instructions within 24 hours.

    Thanks for your patience.


  • Ginko
    Ginko Oct 30, 2008

    In this case do not forget to accept the best solution.

    Thanks for using Fixya.


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Paper enters printer straight but comes out skewed


Try this approach to fix the problem:
  1. Remove the sheets of paper from the feeder.
  2. Grab a flashlight and look inside the feeder for any debris or foreign objects.
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Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow the steps below to fix the problem:
  1. Remove the sheets of paper from the feeder.
  2. Grab a flashlight and look inside the feeder for any debris or foreign objects.
  3. If you're willing and physically able, you may also turn the printer upside down. Any debris should just freely roll out from the feeder.
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There could be something that's blocking the paper path. Try this approach to fix the problem:
  1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects inside the feeder - try to use a flashlight to look into the paper feeder.
  2. Remove the cartridges from the printer. Check the cartridge area and make sure there are no foreign objects blocking the paper path and the cartridge carrier path. Close the printer.
  3. Re-brick your printer. Remove the power adapter from the printer (it's the black box found behind the printer where the power cord is plugged into). Re-plug the power adapter after 30 seconds. That should give enough time for the printer to reset itself.
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Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area. Please follow steps below to fix the problem:


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside the feeder for any debris or foreign objects.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris in the cartridge carrier's path or the paper path.

6. If cartridge area is clear, close the cover.

7. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.


If problem continues, please contact Lexmark Technical Support Center for additional assistance.

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There could be something that's blocking the paper feed system. Leading cause of paper jams is debris/foreign objects that accidentally fell into the paper feed area.


1. Remove the sheets of paper from the feeder.

2. Grab a flashlight and look inside for any debris.

3. If you're willing and physically able, you may also turn the printer over. Any debris should just freely roll out from the feeder.

4. If feeder is clear, place the printer back on the table, open the printer cover and remove the cartridges.

5. Check the cartridge area for any obstructions/debris that could cause this error or problem.

6. If cartridge area is clear, close the cover.

7. Unplug and re-plug the printer into the power outlet to reset it.

8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again.



You may also refer to this article in the Lexmark website: How to Remove and/or Avoid a Paper Jam in your Lexmark X5300 & X5400 & X5600 Series All-In-One





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Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Thanks, Anu

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