Question about HP Photosmart C3180 All-In-One InkJet Printer

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Paper Jam in HP4385

Who do I take apart...to remove paper jam?

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  • HP Master
  • 3,614 Answers

Hi there,

Paper can jam inside the printer for a number of reasons.

  • Open the cover to the printer and look inside to see if there are any pieces of paper or debris that may be blocking the print path.
  • Be sure to unplug the printer before touching anything internal to avoid electric shock. If there is something blocking the print path, remove it, close the printer, and try printing again.
  • You can also check inside the printer to see if any components have come loose.

Posted on May 28, 2009

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5 Answers

Paper jam


you need to remove the jammed paper, you may need to take the printer apart as much as possible to get it all out, the manual generally has instructions on clearing a jam do you have the manual do you need it?

Oct 20, 2008 | HP Photosmart 3310 Printer

Tip

Paper jam


Start by following the steps below to get the paper out from the machine.
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.



Advanced

If that doesn't help then you would have to start taking apart the machine to find the jammed paper and remove it, its not something a just anyone should do unless you have experience.

you may have to take the machine to a repairer to get the jammed paper bits out of the machine, if you don't see paper jammed in the machine it does not mean that there wouldn't be a paper jam somewhere in the unit along the paper path.

on Jun 03, 2009 | Brother HL-2070N Printer

1 Answer

It always says paper jam and it has no paper jam


  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.


if the problem remains, some of the sensor / switches might have become stuck or are out of place, or there is still a small piece of paper or something else inside the machine and its coming up as a paper jam.

The machine would need to be taken apart and cleaned to solve the issue.

Nov 03, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Paper Jam


you dont you might have a dirty or bad paper sensor there is also a chance the paper might be in the fusing area (where its hot) if u use a flashlight and look in that area you might see the paper at that point it needs to be taken apart

Aug 28, 2009 | Canon LC-3175 Laser Fax

1 Answer

Message: Error paper jam. There is no paper jam.


Yes there is some micro piece of paper is under a sensor somewhere Get serious and pull it apart, what have you got to loose! Inkypete

Apr 20, 2009 | Epson Stylus Photo RX500 Printer

1 Answer

Paper jam message brother MFC-440CN


Generally theres still a small piece stuck somewhere. Remove the back where the paper feeds through and check there. Then open the top so you can see the ink head and check around there. That should do it. The printer sometimes wont remove the jam until you open that top lid.
Also try switching it on and off again just to be sure.
If it's still there, the only other way is ripping it apart to find that pesky bit of paper still stuck.

Mar 24, 2009 | Brother MultiFunction Center MFC-440CN...

1 Answer

CANON PC920


POSSIBLE BAD EXPOSURE LAMP, SOUNDS FUNNY BUT THIS MODEL WILL SEND JAM CODE WITH BAD EXPOSURE LAMP. CHECK TO SEE IF LIGHT IS IN PREHEAT MODE. ALSO THE EXIT PAPER SWITCH GETS BROKEN OFF ON THIS MODEL...

Nov 29, 2007 | Office Equipment & Supplies

2 Answers

Paper jam error


Check rear door for paper fragments check paper jam sensors ussally one front middle and rear make sure they arn't stuck, model make?

Oct 16, 2007 | Office Equipment & Supplies

1 Answer

Mysterious paper jam


try this..
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Oct 05, 2007 | Canon PIXMA MP830 All-In-One InkJet...

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