Question about Microsoft Xbox 360 Console

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Xbox 360 not turning on

My 360 is not turning on. I know there is no problem with the cords or the power supply. It just went off. I connected it to one of my friends power supply, still nothing.

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Hi there,

from your description i would say that you are having a problem which lies within the system itself, could possibly be faulty/broken electrical connections or your motherboard is damaged.

Due to this being a hardware issue, and the fact that all 360 systems have a 5 year microsoft warranty, i would suggest contacting Xbox customer support. their number can be found on http://www.xbox.com/support

Hope this helps

Posted on Oct 29, 2008

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Get new xbox

Posted on Oct 29, 2008

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2 Answers

When i turn on my xbox i'm getting 3 flashing red lights what does this mean


it means your xbox is overheating, you can send it back as they extended the warranty on it for this common fault unless you have modified it, in which case look up ring of death on youtube.

Jun 13, 2011 | Microsoft Xbox 360 Elite Console - Black

2 Answers

The ac adapter red light stays on and the counsole will not work


This problem occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if one of the following conditions is true:

• There is too much current.
• The voltage is too high.
• The temperature of the power supply is too high.

When any of these conditions are true, the light on the power supply turns red. Here are some steps that you can use to try to fix the problem.

Step 1: Make sure that the power supply is cool

The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:

1. Make sure that your Xbox 360 console is turned off.
2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.
3. Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
4. After the power supply has cooled for two hours, reconnect the Xbox 360 Power Supply to the console and to the wall outlet.
If cooling the power supply does not resolve the problem or if the problem persists, use the steps in the next section.

Step 2: Make sure that the power supply is plugged in correctly

Make sure that the power supply is directly plugged into a working wall outlet. You may have problems with the power supply if you use an extension cord or a power strip if the extension cord or the power strip is faulty or cannot supply the required power to the console.

If the power supply is still not working as expected, use the steps in the next section.

Step 3: Plug the power supply into a different wall outlet

To eliminate the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a different wall outlet in a different area of your place of residence.

If this does not resolve the problem, use the steps in the next section.

Step 4: Try another Xbox 360 Power Cord and Xbox 360 Power Supply

If you have a different Xbox 360 Power Cord and Xbox 360 Power Supply, try to use them to test the console. If the console turns on when you use a different power cord and power supply, you need to replace the faulty power cord and power supply. If the console does not turn on, the issue may be with the console itself.

If this does not resolve the problem, use the steps in the next section.

Step 5: Obtain a replacement Xbox 360 Power Supply

If the steps in this article did not resolve the issue and the Xbox 360 Power Supply light continues illuminate red, you need to obtain a replacement power supply.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Sep 18, 2010 | Microsoft Xbox 360 Console

2 Answers

Power box light is blinking orange and sometime a steady red and console want come on.


Green Indicator Light:

The default indicator light is green. When the Xbox 360 power supply light is green it means that there are no problems with your power supply. However, if you are having problems and the power supply light is green, this means that the console is faulty and you need to contact Xbox 360 support.

Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Red Indicator Light:

If the xbox 360 power supply light is red, then there is something wrong with the power supply connection. If this is the case, try the same solution as listed above of unplugging the power supply from the console, unplugging the power cord from the wall outlet and unplugging the power supply from the power cord. Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If the indicator lights are still red, then there is a fault with the power supply. If this is the case, contact customer support about getting a new one.

No Indicator Light:

If the XBox 360 power supply light is not illuminating at all, this usually means that the Xbox power supply is not connected to the wall outlet correctly. On the other hand, it might also be a fault with the power supply or the power cord.

Either way, try the same solution as listed above for the red indicator lights. If you still don't see any lights illuminated after unplugging and then reconnecting everything, you'll need to contact customer support about getting a new power supply.

Green and Orange Indicator Light:

If the indicator light is flashing green and orange, this may mean that the console does not detect the AV Pack.

Disconnect and then reconnect the Xbox AV Pack. Make sure the connections are firmly connected. Turn your Xbox back on.

If the indicator light is still flashing green and orange, try another AV pack if one is available.

If the indicator light is still flashing green and orange, you'll need to contact Miscrosoft Customer support.

Flashing Orange Indicator Light:

If your Xbox console's indicator light flashes orange, this means the internal components have overheated and the Xbox has automatically shut down to prevent damage.

Turn off the console and let it cool for at least 10 minutes.

To prevent the Xbox from overheating in the future, make sure that it's not placed in a closed cabinet or on carpet. It's best to get the Xbox elevated off the ground where the PSU can have maximum heat release.

You'll also want to make sure the Xbox is not located near a heat source like the back side of a television, computer, monitor, or other electrical device.

Aug 26, 2010 | Microsoft Xbox 360 Elite Console

3 Answers

Xbox 360 won't turn on


I had this problem. Make sure the pins in the USB ports (2 on the front and 1 on the back of the console) aren't bent and there's nothing obstructing them. I unbent some of the metal inside these ports, and voila! I have a working xbox.

Oct 09, 2009 | Microsoft Xbox 360 Console

1 Answer

Power supply light is red


This issue occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply itself. The power supply will turn itself off if one of the following conditions is true:
  • There is too much current
  • The voltage is too high
  • The temperature of the power supply is too high
Under these conditions, the light on the power supply turns red.

Step 1: Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light may indicate that the power supply is too hot or that it has already overheated. If the power supply light is red, follow these steps:
  1. Make sure that your Xbox 360 console is turned off.
  2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall socket.

    For more information about how to disconnect the Xbox 360 power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect the Xbox 360 power supply
  3. Let the power supply cool for several hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall socket during this time.
  4. After the power supply has cooled for several hours, reconnect the Xbox 360 Power Supply to the console and to the wall socket.
If the power supply light is still red, go to step 2. Step 2: Make sure that the power supply is plugged in correctly loadTOCNode(2, 'whattotry'); If the power cord is plugged in to an extension cord, a surge protector, or a power strip, the current or voltage that flows through the power supply may not be correct. Make sure that the power supply is plugged directly into a working wall outlet.
Step 3: Plug the power supply into a different wall socket loadTOCNode(2, 'whattotry'); Try a different wall socket. Ideally, plug the power supply into a wall outlet that is elsewhere in the house.

Jul 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 won't turn on


you must have disconnected the power connection from the motherboard

Jul 05, 2009 | Microsoft Xbox 360 Console

2 Answers

Power brick colour


Alright, lets fix this!
 Xbox 360 power supply light is orange or yellow.
Usually when the Xbox 360 power supply light is orange it's on standby so there is no problem with your Xbox 360 console but the power supply can't supply it with power !

First you have to try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for a minute then reconnect it all back , also try it on another wall outlet without any extension cords at all.
If it's still doing the same it will be definitely a fault with the Xbox 360 power supply.
So, in this case please contact Xbox 360 customer support to fulfill the Xbox 360 power supply.

Xbox 360 power supply light is red.
There is something wrong with the Xbox 360 power supply connection so try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for minute then reconnect it all back , also try it on another wall outlet without any extension cord at all.

If it's still red that would be for sure a fault with the Xbox 360 power supply .
So, then contact Xbox 360 customer support to fulfill your Xbox 360 power supply .



You can also find replacement power cords many places online. See if you can get your hands on another cord and try that to see if its the current power cord.
Hope this helps you out! Please don't forget to rate :)

Apr 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Red Light on Plug in connecter thing


Sounds like there is something wrong with the Xbox 360 power supply, try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord. Give it a minute then reconnect it all back, also try it on another wall outlet without any extension cord at all.

If it's still red that suggests fault with your Xbox 360 power supply so will need to contact Xbox 360 customer support if its under warranty they should be able to sort it out for you. If out of warranty it might cost you for a new power supply!

Dec 13, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox360


Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one

Sep 06, 2008 | Microsoft Xbox 360 Console

2 Answers

Dead Xbox 360


Yes, the power brick has a yellow/orangeish light, It does not turn green when I try to power on the console.

Aug 20, 2008 | Microsoft Xbox 360 Console

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