Question about Computers & Internet

1 Answer

The mother board on my computer was changed last week. The attempt to re-install my McAfee Total Protection for Small Business, which I purchased with my computer from Dell in August 08, failed. The key code I entered from the cd packet was designated as already in use. Yes, it is my key code! There has been no response from McAfee customer services to my emails sending details of the invoice for the purchase of the Total Protection from Dell which they requested in order to provide me with a new key code. Meanwhile, I continue to recieve weekly Total Protection Service Summary reports, including one sent on Saturday 25 October 08 - ie. after my attempts to re-install my cd. Does this mean that the McAfee virus protection service is still in operation for my computer? Please advise. Rosemary Gordon

Posted by on

  • Anonymous Mar 15, 2014

    I hav purchased McAfee total protection and m rquired to install it but don' know how

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Dear rosemarycg ,

There can be several causes to your problem.

1. Captured cookies

Every time you install an application on your computer, it is communicating with a remote center, in your case with McAfee Security Center. In order to be able to do so, it installs a small widget on your computer, to identify your settings and login information by the remote server. It is possible that somebody hacked into your computer while somehow your protection was down, and made a copy of the cookies. As a matter of fact it is possible that the intruder got acces to your registration data with Mc Afee and it is using illegaly your personal keycode.

Suggestion: - write or call McAfee and explain them all the situation and ask for a new keycode.

2. Expired licence

Usually the licence for anti-virus or other software applications, provided together with an electronic equipment, have a promo quality first of all. As a matter of fact, the duration of a licence is for a limited period of time.

Suggestion: - check if there exists any data related to licence expiration date

3. Limited number of install attempts

Some software providers are using the system of limited number of installs, especially if the software is acquired as a promo package with an IT&C equipment.

Suggestion: - check when you install the software if in the agreement is specified something about limited number of install attempts

I hope some of the info I provided may be useful to you. If you have any questions, please dont hesitate to contact me.

Posted on Oct 29, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i install mcafee total protection 2014 on a second machine?


If you have the license for just one computer, you won't be able to install it on a second computer. If you have multiple licenses, you can log on to your McAfee account from the computer you want to install it on, and download the setup and follow on screen instructions to install it. You can login to your McAfee account on this link:
https://home.mcafee.com/Secure/Protected/Login.aspx?rfhs=1&ctst=1

GuruAid

Jun 21, 2014 | Computers & Internet

1 Answer

My fan wont shut off


your pc mother board problem please check mother board *********** board capster is week and change week capster

May 07, 2012 | Dell Inspiron 530 Desktop Computer

2 Answers

Antivirus for laptop


NO..you still need an antivirus program running on your laptop as well.

Nov 16, 2009 | Sony VIAO P4 PCV-RS712 3.0GHz 512MB 200GB...

3 Answers

Install memory not showing total only half


Hey,

it should show in the bios as 2048.

looking at the details of the motherboard
Memory Type dtrquestion.gif DDR SDRAM Number of Memory Slots 2 x DIMMs Supported RAM speeds 400 MHz

Got the right speed ram etc?



Thanks,
Ekse

Feb 20, 2009 | Computers & Internet

1 Answer

Display off


Boot into safemode. push F8 on startup until safemode option appears. If computer displays windows there, then it's most likley your resolution or your monitor frequenzy set to high/low.
change the resolution in safe mode, and the the frequenzy to 65 then restart your computer in normal mode.

Dec 21, 2008 | Computers & Internet

1 Answer

I need to install a full version of McAfee pc protection performance


hi pls purchase the full version and install it. you will get the latest virus definition along with the full version
thanks

Sep 13, 2008 | Computers & Internet

1 Answer

Mcafee services are not working currently


http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
this will interactively remove mcafee, then use install cd to re-install.

May 01, 2008 | Computers & Internet

1 Answer

Hi ! I purchased the Norton Antivirus protection last week, April 19 th/ 2008 at the Staples, in my home town. I downloaded and still it apears on my screen that my protection expired in 2007. Please...


Do you have another antivirus program installed on your computer? If so, uninstall both the old and new version, then try to reinstall the new one.

Apr 26, 2008 | Computers & Internet

1 Answer

My computer has had everything re-installed yesterday due to a printer fault. can you please re-install my mcafee security centre? Alex Binda


Here is mcafee download page .
Unless you have licence number for your mcafee, you can only download free (trial ) version or pay a small fee for full version. If you have valid mcafee licence number you need to contact mcafee in your region. Here is link for USA.
If you live in a different region click 'global site' at the top of the page and select your region.
If you do not have licence you can start downloading free version. It will last 3 or 6 months, then will work but won't do virus update anymore.

regards

Mar 12, 2008 | Computers & Internet

2 Answers

System Alert Messages


take mcafee off your system, and get Norton Internet security...

pack.google.com


got backup for that computer?

Feb 20, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

62 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18330 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...