Epson Stylus Photo RX600 All-In-One InkJet Printer Logo
Posted on Oct 29, 2008

Epson RX520- Does not scan the complete image.

I just installed my Epson Stylus Photo RX520 yesterday, the rest of it works perfectly except the scanner and thats exactly what i need to use.
It only scan's about an inch of a strip of the photo sample correctly but the rest of the page comes completely grainy grey or black or unrecognizable. There are about 5 other user's on this website that have the same problem with the same or close to it product.
So if you could please help.
Thank you very much 

  • 1 more comment 
  • bish4n Nov 06, 2008

    That's not hard, switch on the printer, just open the place where u put the cartridges and wait for the cartridge slot to come out, wait until it comes to a halt all by it's self, the printer does it automatically. Then just figure out what's the correct direction of putting the cartridges in.

  • Anonymous Dec 07, 2008

    Same problem - scans the inch wide strip (perfrectly) and the rest is a mess.



    Anyone know the solution?

  • Anonymous Feb 10, 2009

    i have the same problem too its been working great till only recently i did try wiping the scanner glass and it seemed to work but for only a brief spell,please can someone help,ive got loads of owrk i need to do .

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Anonymous

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  • Posted on Oct 30, 2008
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1 Related Answer

gary wittingslow

  • 18 Answers
  • Posted on Nov 05, 2008

SOURCE: Scan problem

try copying a page and see if that works

that will prove the unit is not faulty

if that works unplug the printer uninstall the printer software restart the computer reinstall the printer software and plug the printer in when asked.

if copy doesnt work the unit is most likely faulty

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Usually, most printer driver need to be installed first BEFORE plugging the printer itself to the computer. Are you sure you have installed the driver before plug the printer? Or perhaps you do the otherwise?

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Instead of people just posting links to websites and instruction manuals or general drivers, it it more helpful to answer the question.
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Scan problem

try copying a page and see if that works

that will prove the unit is not faulty

if that works unplug the printer uninstall the printer software restart the computer reinstall the printer software and plug the printer in when asked.

if copy doesnt work the unit is most likely faulty
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My epson rx520 has also the same problem.
Cant find a solution anywhere.
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Dell 924 blocked (non-Dell cartridges)

This link will give you the pdf you need:
http://downloads.digitaltrends.com/System+and+utilities/General+tools/Scanners/390270/Scan+to+pdf.html
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