Customer Support ILO DVDR05 Recorder (by 12 users)

There are very few solutions to resolve the problems of the ILO DVR05. I had the same problems of ' disk error/bad disk '. Eventually, the disc tray would not even eject and a host of other problems ensued. Now, when I turn it on, the power goes off after a few minutes. Another thing; the clock gains about three minutes a day. Talk about cheap components - this is it!! I opened up the device and found that the layout was very neat and professionally made. It would be fixable with more durable components. Why didn't they do that in the first place?! It is well made but with cheap components. The power supply probably delivers unregulated voltages to the rest of the systems. I will use mine as a learning aid.

I got my dvd recorder at wal mart. I have used it for a few months but never recorded with it. A friend hooked it up a second time as I got another tv. The manual got misplaced, and I can't find it anywhere. So I wanted to record this tv special, and couldn't get it to record. I contacted wal mart to try to get a phone # to contact the manufacturer to send me another manual. Talk about a run around. I was told that sansui made it, then orion, then cyberhome, then liteon, and also that it was a wal mart brand product. Everyone passed the buck. I contacted ilo tv, hoping they would get me in touch with the dvd recorder/player dept., they gave me ilo service, and ilo help. Nothing, I got nothing from either site.
One site I talked to said the company was raided by the government and was now defunct. That is why you can not reach them. When I tried cyberhome, I got to their site, but nothing on my recorder, just sales on different machines. From all the negativity I have heard and read about concerning this product, it is no wonder you can't reach them. And it says alot about wal mart, they won't stand behind their products and they too are just out to make a buck, to heck with the customer, just give me your money, as if they don't have enough of a monoply and billions of dollars already. So I suggest you save your money and get a name brand recorder and throw your ilo products in the trash where they belong. If you haven't experienced problems yet, you will. We all learned a lesson in trying to save a buck, don't count on wal mart, think before you give them your money, and buy name brand products, you might think they are more expensive but at least you know they will be around to stand behind their products.

I have the same problem with the player saying no disc or bad disc when you know you have a good disc. I will never buy electronics from Wal-mart again. My daughter had bought me an Apex dvd play from them and it lasted about 10 dvd plays.. The Ilo DVDR05 lasted about the same number of dvd plays. Stay away from WAL-MART!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The problem lies in your power supply. The voltage that runs your dvd drive is probably low. It's the cause of cheap parts the manufacter used. I made a website showing you how to fix at:
www.ilodvdr05.computed.net

I also have a truetech dvd recorder and both are doing the same they say no disk or bad disc someone come up with a solution. One other thing i was told to try was to run a dvd cleaner through it but after continuously try to get it started it ended up not working.

Mine was 2 years old this month and stopped working about a year ago. Today I had to embrace the fact that I threw a $100 out the window when I purchased this piece of S$%# from Wal-mart.

Solution: This morning I went over the highest bridge in my town and out the window she went. Maybe the fish in the bottom of the lake can find some use for it.

.SUE ILO

i ahd to replace the laser eye in the unit it quit working i used one from another one I had that the motor was bad in it was a phillips.

These Ilos sold by Wal-Mart had a one year parts and labor warranty. My two died one week before the warranty expired, Wal-Mart replaced them with Magnavox recorders.