Question about Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

1 Answer

Whinning sound in motor area

There's a "whinning" sound in the motor area. I have cleaned all intake
hoses and there is no blockage.

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  • itsmemc Oct 29, 2008

    I have misplaced my owners manual. How do I get another one? Also, how do I get to the motor


  • itsmemc Oct 29, 2008

    I appreciate your rapid response. I'll try this and hope it helps.

  • itsmemc Oct 29, 2008

    How do I get to the motor bearings to lubricate?

  • JesseZX6 Dec 01, 2008

    when i go to turn the vacumn on it dont actually kick on but it dims the lights in the room and you can hear it wanna start but its like something is stuck in the rotary motor and is keeping it from spinning or in other words it wont actually **** but i know the motor isn't fried because i can hear it power up so much it dimms the lights in the room



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Lubricate the motor bearings!

Posted on Oct 29, 2008


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My rainbow whines when I turn it off

My Electrolux whines too and has been whinned since about 3 years. If it works, don't worry and let it whinning.

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How do I restore airflow through floor intake?

Hi Alan, it's Jack at Dyson.

Thanks for the comprehensive information on the issue you're having with your DC25. It sounds very unusual, because if you're getting strong suction through the airway you've labeled in your photograph, there should be nothing stopping the airflow reaching the cleaner head.

It's very important to understand that in order to work effectively, the cleaner head's soleplate must form a close seal with the floor surface. I'm not sure how you're testing suction through the cleaner head, but just placing a hand underneath the soleplate is not an effective way of testing the suction as the soleplate will not be sealed. Therefore the level of suction will feel very different, compared to placing a hand right over the end of the hose.

From what you've described it does sound like your vacuum is working as normal. However for additional assistance, please my colleagues at the Dyson US Support team at - if you can include your serial number and full contact details, we'll be in touch as soon as possible.

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Whinning sound when I turn it off

if it started after you cleaned the filters, it is because when you smack the filter that is in the ball like they tell you to, it pushes the rubber gasket in so air can sneak past it. take it back out and pull the rubber gasket away from the filter so there is about 1/16-1/8" away all the way around, then put it back in. it will seal it and stop.

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The vacuum seems to have lost a lot of suction power and it is only a month old. Seems like there is a clog or something, all filters are cleaned and after a vacuuming session, nothing is in the...

sounds like there is blockage in the suction hose -- lay the machine down and remove the lower floor plate and clean out the hose area where it bends down to the floor unit ( use a wire coat hanger to fish out the blockage ). also check the main hose for any obstructions.


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I have lost suction in my versitility electrolux, it has a higher pitched whinning sound, I have replaced the filters and checked all of the hosing, it is all clear

You may want to check and be sure the beater brush is operating properly and that the drive belt has not broken. The drive belt can brake when the beater brush is frozen up.
Suggest you remove the beater brush and clean as best you can. There will be two rubber pieces on either end of the beater brush. Be sure these are loose enough so you can turn them by hand. Spray a bit of WD40 between these pieces and the beater brush and turn by hand to work the WD40 in. If you have to replace the drive belt, this would now be a good time to do it.

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With a new bag -after turning vacuum on, it shuts down

This vac is prone to a control valve failure with the exact symptoms you describe. There is a dial valve on top of the machine designed to regulate how full the bag will get. The valve which sits underneath the dial on the vac likely has a broken plunger and will need to be replaced. Take it to an AERUS Electrolux dealer / shop for an experienced tech to work on.

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Rainbow E series sounds "whiny" and loud while running

The whinning sound may be the bearings are bad. This will have to be taken care of or it will wear your motor brushes down very quickly. It is not generally caused by the filter, but by not be cleaned properly and may have been stored on its water basin.

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Suction loss on dyson animal


Keep the axe on hold try this first.

Ok first thing to do is remove & clean the 2 piece premotor filter or purchase new.

Now remove soleplate from bottom of machine to do this rotate the 3 plastic screws to unlock position. Lift sole plate off now remove any blockagers or fluff that may be built up over the brush roller.
Remove hair from brush roll using scissors.

Check short clear hose for blockages & any damage rips or tares if it is damaged purchase new hose.

Now look at belts & rotate brush roller it should turn relatively easy if it is difficult to turn by hand remove the brush roller & pull off the end caps the axle will come out with one of the caps.
Check the roller bearings clean away dust build up replace end caps & axle spin roller holding on to end cap if freely to spin refit back on to machine.

If its stiff to rotate you will need new roller.

Now pull off the 2 inspection ports check them for bits of paper etc especialy the (U) shaped port at bottom rear of machine this can contain pens pencills stones all sorts of items that hinder the suction.

Now check the long flexi hose & metal wand for any obstructions.

If after all this machine is still not working correctly go to this site

On this site you will find Dyson service manuals covering poor suction, clutch,motor, etc.


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1 Answer

I have a Hoover carpet extractor and it is fairly new. It has a whinning sound when running. Picking up really well but is making this awful noise. Can you help me?
Generic problem for all Vacuums
I have a Hoover carpet
Posted by carftzsmm on Jun 10, 2008
I have a Hoover carpet extractor and it is fairly new. It has a whining sound when running. Picking up really well but is making this awful noise. Can you help me?

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me that the suction fan is rubbing against the motor and needs an adjustment but don’t try to take it apart yourself, if it is less than one year you have a factory warranty on the unit and should actually take it to the local factory authorized Hoover vacuum dealer in your area and have him do the warranty work, if you try to do the work it voids the factory warranty. It is a minor problem and can be adjusted so contact your local vac dealer in your area. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

Jun 10, 2008 | Vacuums

1 Answer


These vacs can stop up in almost inaccessible places. That sound means that it has stopped up somewhere and the electric motor is in a strain. Keep it running like that long enough and the motor is toast. I have one that seems to prefer the hose area where it goes by the motor and into the bag. The tube from the motor to the bag also is prone to stop up. To take these apart requires that you start at the beater bar area and work you way inward. In certain areas if you look closely, you'll see little arrows pointing to the screws. These are the ones that will allow you to get closer to the innards of these. When you get to where the motor is, look for blockages from the attachment hose. It takes only small items to completely block it off which will effect performance from both the beater bar/normal intake and also from use of the hose itself. The b***ards can be a pain to keep functional. I've personally removed rather sizeable wads of dog hair from mine that mucked up the works rather than went into the bag. Belts for the beater bar are notoriously short lived in these as well. When they break, the vacuum is only good as a floor sweeper. Stock up on both belts and bags for these. Good luck!

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