Question about Microsoft Xbox 360 Console

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Xbox won't shut down

Everytime I try to shutdown either by using the controller or hitting the power button, my 360 elite won't turn off! TO shut it off I just have to pull the plug. WHAT CAN I DO??? HELP!!!

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  • mavedog21 Jan 03, 2009

    My xbox is not the elite but still has the same problem. when I shutdown either by controller or via power button it just restarts.

    I've contacted xbox with no response yet.


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HI there,

im guessing you have some problems with your Elites motherboard, could possibly be damaged electronics within the motherboard, as it is the motherboard on the Xbox which prepares the system for shutdown when the button is pressed and also wirelessly through the controller.

Luckily Xbox systems come with 5 years warranty. and because this is potentially a hardware issue, i would recommend contacting Xbox customer support to solve this issue. their contact information can be found on

Hope this helps

Posted on Oct 29, 2008

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