Question about Sony Network Walkman NW-A3000 MP3 Player
OK, I am going mad trying to sort out my MP3 player. I've updated the device using the firmware patches on the site, and I have the latest Sonic Stage (Connect wasn't doing anything for me). But I'm still having problems. Firstly, when in the middle of transfers, I suddenly get error messages saying 'the device ws disconnected', even if I haven't even moved the device. After this and I switch back on the walkman it says 'database not found, connect compliant software' and I lose all my tracks. Next time I try and connect up Sonic Stage displays a box that says 'updating database' and it ALWAYS freezes when it reaches 40%. Then I have to restart my computer and I still have no music on my damn player. Sometimes after this has happened I get an ERROR 32 message on the screen of my MP3, then to get rid of it I have to restart the device. (it doesn't work just switching it off or on.) So I've had the thing for 6 months and I have no music on it. WHen I do get music on it all is fine, it plays beautifully etc, but as soon as I try to add something else onto it something goes wrong and it's all wiped. I have had to initialize the hard disk twice because of some of these problems and it's really bugging me now. £200 and I can't use it, I'm going crazy.
*arms crossed at Sony* i will never buy Sony product ever. So like me and my friend were trying to add more music to his mp3, frusterated beyond belief at wasting two hours on no results. i decided to putz with it after he left because it was my computer and i like to figure things out, i only mangaged to just delete his tracks. And then i finally googled for more help and here i am posting a message. Everyone just splurge on a ipod, i know i know i dont like macintosh either, they make too much damn money but you will be able to do everything imagineable the easiest way!
Posted on Mar 28, 2007
Hi there, i have no solution, i just wanted to tell you you are not the only one!!! I have had mine since january this year, was able to use it for three months before i had too many songs on the computer for it to handle. I updated firmware and to sonic stage 3.4 as connect (as we all know) hardly ever worked. I changed computers and i lost my whole music collection due to sonys small print, apparently unless you back up your collection you can't play atrac files if you move them from one computer to the other without their original Mp3s. Pity i converted all my mp3s to atrac then deleted the mp3s cos i had no room!! Sony does have software problems. Now, for 5 months i haven't been able to use the player...sonic plays the music on my computer now that i have collected it all again. I AM SO FRUSTRATED WITH THIS AWESOME PIECE OF HARDWARE THAT IS JUST LITERALLY UNUSABLE!! I just recieved a message from sony to try steps to recovery that i have tried week and week again... i can only try one to two times per week before i feel like throwing it through my local department store window..What do we do with this equipment that cost money but doesn't work?? SONY owes me!!
Posted on Nov 24, 2006
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