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Boght three in one HP C4400. Works well on it's own. When trying to load software from the CD it stops asking for a file USBStor.inf which is not found in the original Windows XP disc. The software therefore cannot be load. Please help to either find the file or how to proceed further

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  • punny Oct 29, 2008

    Could'nt find the file in the computer despite going throgh all the installation discs. Downloaded from Google at InfDump.com. Copied into the note pad and saved in C:\Windows. Worked excellantly.

    Thank you.

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Check your C:\WINDOWS\inf folder for this file. If it's not there, do a google search and download one that way.

Posted on Oct 29, 2008

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Do you have internet access with this computer?

If so, you should be able to google the brand and model number and find a driver to download.

I would give that a try.
There is no need to reinstall windows to fix this. The driver or inf file is damaged. Visit another computer with win xp, search for files named usbstor. Copy files usbstor.inf and usbstor.pnf into windows/inf folder and usbstor.sys into windows/system32/drivers. Now just search for new driver and that's it, usb storage will be recognized.


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For all of you who are unable to make USB drives work or still are getting the “USB Device not recognized”, try this method.

Download usbstor.inf and usbstor.pnf files (links are below) and copy them to

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Hello Kannan,

Download usbstor.inf and usbstor.pnf files and copy them to 

C: windowsinf folder.
(click yes to overwrite the files if windows asks)
usbstor.inf and usbstor.pnf can be downloaded from here:

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If getting the “USB Device not recognized” error, try this method. 

Download usbstor.inf and usbstor.pnf files and copy them to 

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(click yes to overwrite the files if windows asks)

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Remove the Unknown device from the Device Manager - Other Devices. (Start -> Run then type devmgmt.msc  and press Enter)

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