Can scan with HP C6250 network connected - HP C6250 InkJet Printer

try new OEM cartridges once

You can download the HP printer drivers from their supportWEB site. Please click on this link and
select your model printer to download:- http://welcome.hp.com/country/us/en/support.html

HP created a software update to resolve this issue. Follow these steps to download and run this update.

1. Click this link, Windows 7 Critical Update to enhance reliability of network connection .
2. Click Download . A window opens with options to run or save the file. Click Run . Follow the on-screen instructions to install the update.

Find and Fix Common Printer Problems Using HP Diagnostic Tools Review the following sections to learn about the diagnostic tools that HP offers, and then follow the links to learn how to download and install the tools. You can also use the following shortcuts to go to the section in this document that is related to your issue: HP Network Diagnostic Utility HP Print Diagnostic Utility HP Scan Diagnostic Utility HP Network Diagnostic Utility Network connectivity and communication is everything when it comes to networking your HP printer. The Network Diagnostic Utility provides help and information that is necessary to resolve network issues, including:

• Verifies network and wireless connection status for your computer and the HP printer
• Identifies security type and security key for your network
• Identifies firewalls and supplies related help

Learn more!

Using the HP Network Diagnostic Utility (c02037530) (in English)

Dear Friend,

Install the printer driver on your computer and than download fix scan utility from Hp.com. After installing fix scan utility You will be able to scan.

You have to do the same on every computer from where you want to scan.

Regard
Under Trainee

HP Photosmart C6200 Owner Manual Photosmart Express Menu Setup Menu

When you press the Scan button on the HP Photosmart C6200, it seems to require the HP-All-in-One Network.

Page 11 suggests that "The Scan to Computer option only appears if the HP-All-in-One Network is connected."

The Basics guide on Page 8 suggests that the All-in-One software allows the use of a network cable or a USB cable.

http://h10032.www1.hp.com/ctg/Manual/c01147544

I don't have one of these to test. It seems frustrating that the scan button doesn't automatically allow Scan to Computer option without installing HP all-in-one software, but you should be able to experiment, installing it, and if it works, you can see what works or not.

I reinstalled the program and will control the printer from my computer. The scan menu still does not say, 'scan to computer', as the basic guide book says that it should.

Solution To resolve the issue, follow the steps in the solutions below in the order presented. Solution one: Scan from the EWS (Embedded Web Server) Verify that the product can scan and is connected to your network by scanning from the embedded Web server (EWS) on the product. Use the following steps to scan from the EWS:

1. Print a Network Configuration Page from the product. NOTE: See the product documentation, User Guide, or online resources for information on how to print the Network Configuration Page.
2. Locate the IP address.
   • Check in the Wired section if the product is connected with an Ethernet cable
   • Check in the Wireless section if the product is connected using a wireless network connection.
3. Make a note of the IP address found in the appropriate section (wired or wireless); for example, 192.168.1.1.
4. Open the Web browser.
5. Type the IP address into the address bar of the Web browser (such as http://192.168.1.1) . Then press Enter . The EWS for the product opens. If it does not open, STOP and click here to check the network connection between the computer and the product (c00047176) (in English).
6. If the EWS page opened, find the Scan on option.
7. Click Scan to perform a scanning operation.
8. If you can scan from the EWS and not from the HP Director/Solution Center or from the product front panel, then continue to Solution two.

Solution two: Check the personal firewall settings When the firewall program is re-enabled after installing the All-in-One software over the network, it may block HP programs or ports required for scanning. If you see pop-up screens asking you to permit access to the network when you try to scan, you should permit access. NOTE: Firewall programs may also block the scanning operation even if they were enabled while installing the All-in-One software. Firewall programs do not always provide messages when blocking access. Follow Step one to allow access to HP program files and ports needed for scanning. Step one: Add programs to the firewall exception list

1. Open the firewall program.
2. Add the following files to the Highly Trusted programs list:
   • hpqkygrp.exe , located in the C:\program files\HP\digital imaging\bin directory.
   • hpqscnvw.exe , located in the C:\program files\HP\digital imaging\bin directory.
   • hpqste08.exe , located in the C:\program files\HP\digital imaging\bin directory.
   • hpzipm12.exe , located in the C:\windows\system32 directory.
   • hpzinw12.exe , located in the C:\windows\system32 directory.
   • hpqtra08.exe , located in the C:\program files\HP\digital imaging\bin directory.
   • hpqthb08.exe , located in the C:\program files\HP\digital imaging\bin directory.
3. If these files are already added, check whether full access has been granted to them.
4. Open the following ports on the firewall utility by following the instructions provided by the manufacturer:
   • UDP ports: 161, 427 and 137
   • TCP ports: 9220, 9500 and 9290

Step two: Restart devices on the network After making the changes to your firewall application, turn off the All-in-One, the computer you made the firewall changes on, and your router, and then turn on these devices in the following order:

1. Router
2. HP All-in-One device
3. Computer

Scan over wireless network is not supported with this printer. You can try set it up and get scanner to work with usb and then change port from usb to HP standard TCP/IP for the device, but I don't think it will work.