Question about HP (dw381a) CD-RW/DVD-ROM (Combo) Burner

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CD tray opens and won't stay closed for burning

When I opened the DVD CD RW tray to put in a CD for burning and hit the "close" button, the tray closed and then opened back up. I am unable to burn CDs.

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Re: CD tray opens and won't stay closed for burning

I experienced the same problem with my RCA VCR/DVD Recorder Combo, Model DRC 8320N, After talking with customer service reps and doing a number of things they suggested like unplugging the unit for over thirty minutes and then resetting, and pressing the on/off button on the remote for more than thirty seconds, I still had the problem. Since I found myself having to get another recorder anyway, and nothing to lose, so I decided to try something on my own. Solution: I removed the cover of the unit and with a ompressed gas duster, like "Kensington Dust Blaster" (availble at any electronic stores), I sprayed the area (underneath and above) where the tray opens and closes with this material and now my recorder works just fine. L.D. Carano Charlestown, RI

Posted on Aug 31, 2007

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Re: CD tray opens and won't stay closed for burning

Sounds like an issue with the contact behind the button on the drive. How old is the drive? Replacements are cheap these days.

Posted on Aug 17, 2007

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