Question about HP (dw381a) CD-RW/DVD-ROM (Combo) Burner

2 Answers

CD tray opens and won't stay closed for burning

When I opened the DVD CD RW tray to put in a CD for burning and hit the "close" button, the tray closed and then opened back up. I am unable to burn CDs.

Posted by on

Ad

2 Answers

I experienced the same problem with my RCA VCR/DVD Recorder Combo, Model DRC 8320N, After talking with customer service reps and doing a number of things they suggested like unplugging the unit for over thirty minutes and then resetting, and pressing the on/off button on the remote for more than thirty seconds, I still had the problem. Since I found myself having to get another recorder anyway, and nothing to lose, so I decided to try something on my own. Solution: I removed the cover of the unit and with a ompressed gas duster, like "Kensington Dust Blaster" (availble at any electronic stores), I sprayed the area (underneath and above) where the tray opens and closes with this material and now my recorder works just fine. L.D. Carano Charlestown, RI parfour@fastermac.net

Posted on Aug 31, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 51 Answers

Sounds like an issue with the contact behind the button on the drive. How old is the drive? Replacements are cheap these days.

Posted on Aug 17, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The dvd tray on my Sony BDV-E780W won't stay closed. Whenever I turn it on the tray opens and wont close from the remote or device.


Have you checked to see if it is off track? Sometimes when these machines get bumpbed, dropped, or fall they can jump track. You have to take the cover off and inspect to see if it is off track when it closes and opens. It should go all the way back on the track when it closes. Be careful not to shock yourself. If it is on when you do it and your hand touches the metal parts inside you can get seriously burned or shocked.

Dec 01, 2012 | Televison & Video

1 Answer

My xbox 360 tray wont stay close how do i fix it


Do you mean the CD tray won't stay closed? If so check the simple things first. The button that you push to open and close the tray is actually a lever that pushes a much smaller button below it. Make sure that your eject button is not stuck down for some reason. Check your cd tray and the bay to make sure nothing got inside that is preventing the cd tray from closing all the way. I believe if something gets in the way the tray will automatically re-open. You can also take some compressed air and blow out the cd tray to remove any debris that may be blocking the tray from closing.
If none of the above simple steps work I believe it boils down to 2 things. 1. An object inside the case or tray that is preventing it from closing all the way or... 2. The eject button is stuck down.
If your comfortable with it you can take apart your xbox case and remove your CD/DVD player and ensure the button works properly. You can do a search on this site or youtube for instructions on how to take the case apart if needed. Once the case is apart the CD/DVD player is easily removed. You will then notice that the switch you press on the outside of the Xbox to open and close the CD/DVD tray is actually a lever that presses a much smaller switch directly on the front of the CD/DVD unit. You can then test your eject switch directly by pressing the button directly with a ball point pen or a pin. If the bay does not open and close properly at this point it may be necessary to replace the CD/DVD player and I do not know if it can be replaced or not. Hope this helps.

Nov 15, 2009 | Microsoft Xbox 360 Console

1 Answer

When i want to burn a cd my burner opens and closes by itself and


It can happen sometimes. You can try holding the tray while it is open, insert a blank CD-R and close it. Now you can use it for burning.

Sep 22, 2009 | Philips PCRW (PCRW404) CD-RW Burner

1 Answer

Cd tray opening and closing all the time


Dear friend, my sony dvd drive tray opens and closes itself, it is mostly a problem related to hardware. in my case I removed the IDE Data cable connected to the dvd drive and reconnected it again. now my dvd drive works well, I think the problem was the IDE data cable, may be a loose contact.due to this loose cantact,a jung signal goes to the dvd drive, which opens and closes the tray frequently without our knowledge.

Jun 03, 2009 | Technics SL-PD687 5-Disc CD Changer

1 Answer

HP DVD 635 - auto tray open


no ghosts, you either have something jammed up inside of the drive which is keeping the door from closing properly all the way or the door itself is defective.

Either way you would be better off replacing the drive with a new dvd-rw cause the drive would be up to date and the problem with the opening door would go away.

Mar 21, 2009 | HP Pavilion a810n (PP164AA) PC Desktop

1 Answer

Pioneer muti-disk dv-c503 dvd/cd player carousel wont saty open


When i put a cd into the tray the door will close. It will say its loading but then the cd tray will reopen again not allowing the cd to play.

Nov 26, 2007 | Pioneer DV-C503 Multi-disc DVD Player

1 Answer

LG DVD+RW door won´t close


Deliverance

this problem can happen if tray-in sensor not sense. their r a small liver which press tray in sensor automaticly when tray stay inside. liver and sensor location is near emergency exit hole (when u use a pin for emargency exit actually u press this liver then it release try-in sensor). check this liver and its path any pice of cd is their or not. (to check open ur drive cover. to open it at first use emeargency exit hole to open tray then open cover)

Dec 19, 2006 | LG (GSA-4120BK) DVD±RW Burner

Not finding what you are looking for?
HP (dw381a) CD-RW/DVD-ROM (Combo) Burner Logo

Related Topics:

167 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

pontelemon
pontelemon

Level 3 Expert

538 Answers

Alun Cox

Level 3 Expert

2678 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...