Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

1 Answer

Does not connect to computer

I pluged the My book 500 Essential Edition USB into my port and the blue light lights up but does not connect to my computer. Nothing shows up on my computer what is suppose to happen when you plug the USB into your computer? My computer doesn't recognize anything...what do I do now??

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  • Anonymous Nov 02, 2008

    my wd my book will start to cyle up but after about 4-5 seconds there is no other activity. it does not show up on my list of drives available or does it allow access to my files. also it is detected on the system as connected but not accessable. the hard drive does not spin at all just powered up and sitting idle

  • Anonymous Dec 07, 2008

    Same problem forever, no solution. Never buy again WD

  • gslater Dec 07, 2008

    Same as shirl2sg's

  • Anonymous Dec 13, 2008


  • mumuzoo Jan 29, 2009

     same Problem?



1 Answer

I have the same problem too. if anybody know the answer to this please call me at 3165167004. I will real appreciate. leave me a message if possible

Posted on Nov 01, 2008


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The disk-drive inside the enclosure is problematic.

Open the enclosure, to get the model-number and serial-number from the label on the disk-drive.
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If the warranty has expired, purchase a new, compatible, disk-drive, and transplant it into the enclosure, to "resuscitate" your device.
Or, W.D. has a "Customer Loyalty" program -- buy a new MyBook through their web-site, and get a discount on your purchase.

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As you are saying that its usb port on back is bent try to replace it or try to change its (hard drive) whole cover and get a new one from market. External hard drive case.
for any other help or to thank me Mail me on email

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Is the power light on, if not replace the power supply.
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May sound stupid, did you try another outlet? Also, you may have to have it connected to a working USB port to get the light to come on....

Sep 30, 2009 | Western Digital My Book Essential Edition...

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Possibly not. External disks due to very high data transfer rates suffer all kinds of problems when the USB cable is either too long or unscreened. Use a short screened cable and see if that makes a difference. If it Firewire any FW cable should be ok

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this problem is a tough on. have you tried this on other computers? have you tried using other usb ports? some expertd believe it mus be inserted directly into usb port in the back.
a very important issue is XP SP 2 needs a patch to work fine with USB memory devices, take a look at this page

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Mar 02, 2008 | Western Digital My Book Essential Edition...

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