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Logitech Wireless Keyboard not resetting evidently after installing new batts.

Just put new batteries in both wireless mouse and wireless keyboard. These do not have reset buttons on the bottom as do newer products like this. The Logitech Receiver is the only part that has a connect button. Finally, the mouse is working, but the keyboard does not allow me to type characters. When I try to type, nothing appears on the monitor. What is the key to resetting after putting in new batteries and having no reset button?

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  • helolita Nov 17, 2008

    My Kensington PilotBoard Keyboard and Mouse are recognized for like 3 seconds and then everything stops working! i changed batteries and nothing... when i push the button on the bottom of the mouse it works but the keyboard no. is there any button i can push on the keyboard to make it wor?!???!?!?!?!? this is URGENT!


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  • 2,712 Answers

First make sure the batteries are put in with correct polarity. Although obvious, its surprising how many people make this mistake. (Happened to me too once :)

I am not sure what model you have, so please try the following:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=7652

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3818

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. – I would greatly appreciate a FixYa! rating if the solution I provided fixed or helped you resolve your problem.

Thank you for using FIXYA!

Cheers!
IrishDruid


Posted on Nov 08, 2008

  • Swilin Sampson
    Swilin Sampson Nov 13, 2008

    Hello, just wondering if your issue was resolved?

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The wireless keyboard and mouse are not working.


  • Check to ensure that the wireless receiver is plugged into your computer. Press the "Connect" button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer's Bluetooth is active and detects the mouse and keyboard.
  • Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the "Power" button to turn the keyboard and mouse on.
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