Question about HP PhotoSmart 7350 InkJet Printer

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Cartridge failed just purchased new hp ink cartridges. The printer give message cartridge 57 failed. This is the second new cartridge I've tried.

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  • lindainwc Nov 17, 2008

    I have the same problem? It said 57 failed?? What is it.

  • mbehling Dec 01, 2008

    I also have the HP photosmart 7350. Put 2 new cartridges in and still get "print cartridge failed". Appears that both cartridges are not working. Any way to fix this?

  • 3kkkrecio Jan 04, 2009

    got the same on photosmart 7760 ;/ just replaced color ink and nothing has changed still "..#57 have failed" while black one still works any solutions? or it'll be cheaper to buy a new one (canon maybe this time? )

  • clynne Jan 06, 2009

    I have the same problem with my printer saying the cartridges failed. I now have two brand new cartridges and still it won't work. Did anybody get an answer to this and if so, where is it, what is it?? Those cartridges are expensive, I need them to work.

  • Anonymous Feb 10, 2009

    After knocking the lid on my printer, I now have the same problem. I have a hp photosmart 7660

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I just purchased new hp cartidges and I still get error massage cartidge #57 needs to be replaced.

The line on the printing at the end or far right of the sentence (like the last 3 or 4 words are faded)

this is for hp 7550 photosmart

Posted on Oct 29, 2008

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HP DESKJET 5600 ENCOUNTERED ERROR WHEN POWERED ON


If the new (or refilled/reman/compatible) HP 56, 57 or 58 ink cartridge refuses to print black/color and/or fails to function at all (i.e. blinking ink lights on Deskjet 5000, 5100, 5500, 5600 or 5800 series printers) or fails to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), the rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance. It is suggested you perform the TAP 43 (and TAP 10) DIAGNOSTIC PRINTER TEST to evaluate the ink cartridges electrical performance. Visit Inkjet411 support site to see instructional video: http://inkjet411.com/?page_id=2358
Also verify that the cover interlock switch (at top-right side of printer) is closing properly - you may need to place a thick shim (1/4 inch by 1 inch) into the door switch port to enable printer to properly energize (I would check this first). This Deskjet printer series is known to have a top cover closing issue (the top covers warp over time unfortunately).
NOTE: For the HP Deskjet 5000 series printer models, when you get an HP 56, 57 or 58 integrated ink cartridge refilled (i.e. currently offered at Costco or Frys today) or if you buy a remanufactured/compatible HP ink cartridge, the ink levels are not initially reset. However, continuing to use an ink cartridge which displays LOW INK alerts is permitted by the printer, simply select OK, CONTINUE or DISMISS when these alerts are observed. Now, it is possible to reset the ink levels by performing the procedure outlined on Inkjet411's site: http://inkjet411.com/?page_id=1915
To clean the HP 56, 57 or 58 ink cartridges please visit the Inkjet411 site which provides recommendations on how to clean the electrical contacts, flex driver cables and how to perform a hot water flush of the cartridge nozzle plate (refer to video): http://inkjet411.com/?page_id=1519

Jun 19, 2012 | HP Printers & Copiers

1 Answer

4110 officejet series all-in-one error message saying i installed incorrect ink cartridge? what do i do? it is the correct one


Supported HP Inkjet cartridge part numbers The HP Officejet 4100 all-in-one series products use the ink cartridges listed in the table below. HP Inkjet cartridges HP 56 black cartridge (19 ml) HP 57 tri-color cartridge (17 ml) HP 28 tri-color cartridge (8 ml) Replacing the ink cartridgesThe power must be turned ON to the all-in-one or the print carriage will not move to the right.
  1. Locate and open the print cartridge access door on the right side of the all-in-one. The print cartridge carriage will move to the right for access. Figure 1: Opening the HP Officejet 4100 seriesc00121089.jpg
  2. Press down gently on the top of the old ink cartridge to release it from the print carriage. Figure 2: Removing an ink cartridgec00121090.jpg
  3. Remove the new print cartridge from its packaging and remove the protective tape from the cartridge as shown in Figure 3. Do not touch the gold-colored contacts. Figure 3: Removing the cartridge tapec00121091.jpg
  4. Holding the ink cartridge with the printed label up, slide the cartridges one at a time into the print carriage and press them into position as shown in Figure 4. If the cartridge does not snap easily into position, it is not aligned correctly. Remove the cartridge and reposition it. Do not try to force the cartridge into position. The black ink cartridge (HP #56) goes on the right side and the color cartridge (HP #57 or HP #28) goes on the left side. Close the ink cartridge access door when the ink cartridge has been installed. Figure 4: Installing the ink cartridgesc00121092.jpg
  5. A message will appear on the front panel requesting that the ink cartridges be aligned. Follow the steps below to align the ink cartridges:
    1. Press Enter on the all-in-one front panel to start the ink cartridge alignment process.
    2. After the Alignment page prints, place the page into the ADF upside down and with the printed side down as is shown in Figure 5.
    3. Press Enter. The all-in-one will scan the alignment page and finish aligning the cartridges.
    Figure 5: Aligning the ink cartridgesc00121093.jpg
Correcting error messages that appear after changing a cartridgeAfter inserting the cartridge, the Check Print Cartridge light flashes or one of the following messages appears on the computer monitor:
  • Check the black (or color) cartridge
  • Replace the black (or color) cartridge
  • The wrong black (or color) cartridge is installed
These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:
  1. Open the front of the unit to access the print cartridges (as shown in Figure 1).
  2. Remove the ink cartridge and inspect it.
  3. Verify that it is the correct part number and if it is, reinsert it.
  4. Close the lid to see if the problem is corrected.
  5. If the message is still displayed after a few seconds, remove the ink cartridge again.
  6. Unplug the power cord from the back of the unit.
  7. Clean the electrical contacts on the ink cartridge with a soft clean cloth slightly dampened (not wet) with clean water. (See Figure 6) Each contact is very small and shaped like a rounded square. Figure 6: Cleaning the cartridge contactsc00121094.jpg
  8. Allow the ink cartridge to dry for a few minutes before reinserting the cartridge(s) and turning on the printer.
  9. If the problem remains, replace the ink cartridge.
  10. If the problem still exists after trying all of the steps above, the unit may need to be serviced. Contact HP for further troubleshooting or to arrange to have the unit serviced.
Make sure what ur using isn't a refilled cartridge and if it is check the expiration date, if nothing is wrong then you need to get urself a new printer or an upgrade so call up hp at 1800-474-6836 and get help of them,they'll guide you to a new /upgrade printer.
it's not a nice way of saying it but someone has to give you the bad news

Feb 01, 2010 | HP Printers & Copiers

1 Answer

Printer does not recognize color cartridge for my HP OfficeJet 7410


its a broken spring clip on the side of the ink cartridge.
fixes are here;
http://www.fixyourownprinter.com/forums/inkjet/46650#83
and here;
http://www.fixyourownprinter.com/forums/inkjet/50913#243

hp is supposed to give you a brand new printer for free.

Apr 13, 2009 | HP LaserJet 8150 Printer

1 Answer

Hp psc 2110 incorrect ink cartridge message.


Hi plabonne,

I hopped out to HP's support site for stats on your cartridge and found some info at this link:
http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=C8648A&jumpid=oc_R1002_USENC-002_HP%20PSC%202110%20All-in-One%20Printer&lang=en&cc=us

are you using an HP 57 Tri-color cartridge? HP printers work best with HP cartridges and often have problems with refilled cartridges. the grinding noise you're hearing makes me wonder if the cartridge isn't seated all the way in its little carridge (the plastic part that holds the cartridge). have you had a chance to slip teh cartridge back out and try gently slipping it back in again?

here's another link to try for info for this model of printer (HP's support site), with specifics about your error message about half way down the page:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu05206&dlc=en&product=79488

hope this helps!
-JW50

Nov 04, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

I have a HP 6656A Printer Cartridge that sometimes works good and other times will fail the power on check. Error message varies between Ink Cartridge not compatabile, Check Color Cartridge (even though...


I got hold of another set of 56 and 57 Ink cartridges. By swapping the four of them in and out of two printers, I determined that one of the Black 57 cartridges was bad and caused a missleading error message to pop up saying to check the Color 57 cartridge. I don't know why I was getting different messages at first, but after several swaps in and out of two printers, the error message finally became consistant and I learned that the one Black 56 cartridge was the faulty guy. One Color 57 cartridge printed good but the other (newer one) left streaks on the Cyan and Magenta colors even after soaking the head surface for a few minutes and cleaning it with inkjet cleaner fluid.
The end result is that I have one good Color 57 cartridge and one good Black 56 cartridge which work good in two different printers.

By the way, can you email a labled pinout reference drawing of the hp56, 57 & 58 Ink Cartridges???
Reggie Bostwick

Jul 07, 2008 | HP Printers & Copiers

3 Answers

Cartridge 57 failed


Brenda Walker on August 18, 2009

I think I may have solved this problem. What I did was take out the #56 cartridge and hit the print button. It started to calibrate and then said it was printing on reserve or something? Yup, it printed with only one (#57 cartridge). After that, I stuck in a new #56 cartridge and so far so good for it only happened yesterday.

I hope this solves your cartridge #57 failed problem. Let me know if it does.

Aloha from Hawaii

May 01, 2008 | HP PhotoSmart 7660 InkJet Printer

1 Answer

HP Officejet 5510 - Replacing Ink Cartridge


this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

Mar 18, 2008 | HP Officejet 5510 All-In-One Thermal...

3 Answers

Hp deskjet 5650 inkjet printer


Click Start - Control panel - Printers & FAXES

Right click on the printer icon Officejet 5600 series -- Select properties - Click on ports tab - Change the port to USB virtual port.

Disconnect the usb cable from the computer.


1. Click Start
2. Click Run
3. Type Services.msc
4. Locate print spooler on the list, right-click and choose stop.
5. Again right-click the print spooler and choose start.


Reconnect the usb cable try printing.
Thanks.

Dec 22, 2007 | HP DeskJet 5650 InkJet Printer

2 Answers

Color Cartridge Failure


You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!

Sep 18, 2007 | HP PhotoSmart 7760 InkJet Printer

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