Question about Dell Dimension 2400 PC Desktop

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Can't locate a Modem connection

I am trying to load AOL Software, but the system says it can't locate a modem. What does this mean? How do I locate the modem and how do I know what type of modem it is? Is it true that if I can connect my telephone line to the back of the computer that I have a modem? Please help. Tell me how to set it up or to get it functioning. Thank you.

Britt

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  • bremont Oct 30, 2008

    I do not have broadband on that particular computer. Therefore, how do I enable the modem if it is disabled. I have already downloaded the drivers and it still shows "no modem connection found"? What is my next step?

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Ok, First off, Yes, if you have a plug in the back of your computer that allows a standard phone connection wire from computer to the wall, that usually means you have a modem. If you have the ability to get Broadband internet, my suggestion is to get that instead. Its more reliable and doesnt have an automatic disconnect feature that AOL has always had. Also, if you already have broadband, then you can connect with AOL directly through the broadband connection and skip the Modem use entirely. Best i can tell you, other than if your computer is not finding the modem, that means its been either disabled or is missing the drivers.

Posted on Oct 29, 2008

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Posted on Jan 02, 2017

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