Question about Philips GOGEAR SA6045 MP3 Player

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Philips mp3 player SA2325/37

It keeps turning off by itself and sometimes the screen is lower/darker then usual and if I switch songs too much it turns off and I can't turn it on too loud of it will turn off

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This is a new one! mine didn't do that!! maybe it died before!!

Posted on Oct 29, 2008

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Mp3/mp4 given to me, no manual tho, has the charger, seems generic, no co. name, black face w/ screen, silver backing type of model, thanks very much!


The screen isn't actually black when the player isn't turned on, more of a dark grey color. I say this because it's actually possible for the player to turn the screen darker when it's turned on ... the lettering on iPod menus is darker than the background color.

I would recommend that you try to reset the player, but given that it sounds like it's one of those Chinese clones of an iPod, and not an iPod itself, I don't know how you'd reset it. Most MP3 players can be reset by sliding and holding the power switch into the "on" position for some number of seconds (try 20), then releasing it.

Feb 05, 2010 | Apple iPod nano

2 Answers

Comes on then shuts off


Sounds like your battery may be at fault, or if you rely on the usb to charge, then maybe it's not charging it due to power settings on the pc.
Try charging from the mains without the player being turned on, for about 20-30 mins. Then turn on and if the problem is still there, then it's the battery.

Jun 18, 2009 | Philips GoGear SA3020/37 MP3 Player

1 Answer

Loading Problem - Results in Frozen Gray Screen


It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Mar 13, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My gogear freezes every couple of minutes!


Update the firmware first

It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Mar 11, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

PSA128max mp3 player problem


Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Mar 10, 2009 | Philips Nike PSA200/17 (128MB) MP3 Player

1 Answer

How can i keep my mp3 on so i can put music and videos on it


Make sure the hold/lock switch is not engaged.
Try another USB port.

If that fails:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Mar 04, 2009 | Philips GoGear SA3125/37 MP3 Player

1 Answer

My mp3 player is fully charged right! i try to play my songs. it says phillis then turns black screen,phillis then black screen,over and over it says this! i tried to plug it into my labtop and nothing...


Reset the player first. If that fails:
Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab. Then click on the “Repair” button to start the repair process. Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in. If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Nov 01, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Philips mp3 player


First, go into Windows Media Player, and delete every song on the mp3 player. Make sure you are delteing the songs from the player only, and not from the computer itself. Then you will have room to fit your own songs on there.

Feb 19, 2008 | Philips GoGear HDD075/17 MP3 Player

1 Answer

Problem with Philips Go Gear MP3/Video Player 2 GB (Model...SA3125)


There's a lock slider on the left of the player. If this is inadvertently moved to the UP position the player will not switch on.

Dec 28, 2007 | MP3 & Digital Media Players

1 Answer

SanDisk Sansa c150


hmm, sounds like the hold button may have a faulty connection. have you checked that it's fully pushed to the left (ie unlocked)?

Oct 22, 2006 | SanDisk Sansa c150 MP3 Player

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