Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Continually says align print cartridges

I continually get the message align print cartridges even though I've pushed the button mulitple times and replace both the black and color cartridges. I can print the black ink but the color only prints red and then fades out about a quarter of he page down.

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  • dubj Nov 06, 2008

    The solution fixed the problem! Thank you

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Replace the print heads

Posted on Nov 05, 2008

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My guess is that the color cartridge is either defective or not inserted correctly. I have a 6110 and know that inserting a print cartridge is a little tricky. If it isn't completely inserted and the top latch fastened correctly, the cartridge either won't work or produce errors.

Try reseating the color cartridge so it's inserted in exactly the same way as the black cartridge and run a print job again.

Open the following web page and go to Step three to see the instructions for cleaning the electronic contacts on the cartridge and print carriage.

Ink Cartridge Alignment Fails

Those seem the most likely causes and solutions to me. Good luck.

Posted on Nov 04, 2008

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Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
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  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.
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Models with a semi-automatic print cartridge alignment Some HP products have a semi-automatic alignment process. These models do not have an additional sensor and will print two pages for the alignment process instead of one. The alignment page must be placed on the scanner glass or into the automatic document feeder (HP Officejet V series) and scanned.
  1. Disconnect the power cord, wait five seconds, and then plug it in. This reinitializes the product and forces the scanner to calibrate again.
  2. Examine the scanner glass and white scan backing. Clean the scanner glass and scan backing if they are not clean. To clean the scanner glass and scan backing, use a soft cloth towel slightly dampened with clean water.
  3. With the product turned on, open the scanner cover and check the bulb assembly. If the scanner bulb is not lit, the product must be serviced.
  4. Verify that the alignment page is placed correctly on the scanner glass or in the ADF (if the product has one). Place the printed side down.
  5. 5. Make a copy of the alignment page. The unit will make a copy even if the alignment message is displayed. Compare the copy to the original. If vertical lines appear in the copy, check to see if the scanner assembly requires cleaning. If cleaning the scanner assembly does not correct the problem, service the product.
  6. 6. Use the information in the Bypassing the ink cartridge alignment section below to bypass the alignment. Operate the HP All-in-One to determine if there are other problems. The unit should be serviced if other error messages or problems occur or if alignment problems occur every time the ink cartridges are changed.
To bypass the ink cartridge alignment: Press and hold the Setup button, and then press Options (or Copy Options ).

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

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This problem is caused by incorrect alignment page print out caused by faulty cartridges, ideal fix is replacement of all ink carts

 

HP have a webpage dedicated to this...h10025.www1.hp.com

Also get on your gloves get out your vac and suck on the carts till a little ink comes out, make sure colour cart releases all 3 colours then reinstall, can get messy.

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