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Umm... Vague, but I'll work with it. Connect it to a PC. under "My Computer", find your device, and right click it. You should see "Format Device", or "format".This will remove any and all media from the device, as well as clear your settings.
I had this same problem. If I tried to turn the player on, it just gave me the "format the player" screen. If I turned it off (by removing the battery if necessary) and plugged it into a USB port, it could still be read as a flash drive. I could copy the files to a backup folder on my computer and then (using Windows) I could right-click on the drive and choose Format. When it was finished, I disconnected it from the computer and turned the player back on and it was able to boot normally (it took a little while, but it worked). After rebooting, it automatically recreated the MUSIC.LIB, MUSIC.SEC, SETTINGS.DAT system files and the VOICE directory. I plugged it back into the USB port and copied the music back onto it and it worked fine. So... back up the data and format the player...
My Musix MP3 when turned on says flash error please backup the data and format the player. When I put it in the computer no message to tell me how to do this comes up. I don't have the manual anymore. Please advise.
You should backup your data and format the player.
Plug her in, copy your music onto your computer, then format it by right clicking the drive in My Computer, then going to Format, then clicking Start.
After it's finished, copy your music back over to the player and it should be sorted.