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Lost Password on Yahoo Mail - can't reset and access

I posted a problem earlier and cannot resolve. I have had an account with Yahoo for years and 6 weeks ago I changed my password. I have been accessing my email several times a day with no problem. 4 days ago, when logging in, I received error 'incorrect ID or password'. Selecting the 'forgot password' option on the login screen allowed me to state my id. The screen said that my password could not be reset on line and to consult the customer care document. I have searched help for this and haven't found anything useful. My clients are receiving message that ID does not exist yet I can't set this id up again as a new user. I have set up another email id address caply9865.yahoo.com.au in the meantime but this hardly solves the problem of stored emails, address book and communication with everyone I know in the world.
Does any one know what happened or better still, how to get out of this mess?

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  • Anonymous Oct 29, 2008

    Hi I have the same problem, I have 3 yahoo account and one is fine but the other 2 I coulldn't login. I could not reset the password from the forgetten password link as It could not go to the second page after enterring the code, it kept coming back to the first page. I've sent an email to yahoo support and they sent me a new password but I still could not login. I clicked on the link to change the password but it also could not take the new password and keeps coming back to the first page. I think this is a techincal issue with yahoo itself as I've seen a lot of people having the same problem on yahoo answershttp://answers.yahoo.com/question/index;...

  • Anonymous Nov 22, 2008

    i can access to the point of resetting my password but then it doesnt accept the new password and kicks me back to the beginning.  i can't even find a way to notify them.  


  • Anonymous Nov 23, 2008

    Enter Network Password box continually appears asking me to type user name and password. I do this with no success. want to check that i have the correct password but am unable to get pass word. this is preventing me getting e-mail.

  • jmjv Nov 28, 2008

    i have the same problem i cannot access to my yahoo account and i cannot reset new password

  • treveor Jan 13, 2009

    tyron_kingcar898@yahoo.com can you help

  • Anonymous Jan 18, 2009

    I have the exact same problem. I jsut sentan error report to Yahoo in hopes of some sort of response.

  • Helen Ward Jul 09, 2013

    how can you just lose the hole thing?what could have happen.

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How to reset my Yahoo id and password as i am unable to access it

Posted on Apr 01, 2010

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4 Answers

Cannot access yahoo mail


If you are unable to access your yahoo mail account or facing an issue to access your yahoo account then just do some simple steps and solve our issue.
1) Sign in yahoo account.
2) Go to settings.
3) click on accounts from the left panel.
4) create one extra email address.
5) Enter an email address in the required option.
6) In the last step, you will get the code. Put that code in the required field.

For getting more info or to update your yahoo messenger latest version you can visit this:
Get your Yahoo Messenger Update with its Latest Version

Apr 30, 2016 | Yahoo Mail

6 Answers

I forget my security questions answer


You may try the option "forgot password" and receive the solution for Password. Security question cannot be changed.

Apr 17, 2014 | Yahoo Mail

1 Answer

Yahoo locked me out cant remember my password HELP


Hi James


YAHOO MAIL ACCESS PROBLEM


When you set up an e-mail account with free public e-mail services such as Yahoo! Mail , Hotmail/Live or Google Mail, you are invited during the setup procedure to enter an Alternat(iv)e E-Mail Address. The purpose of this is to provide an address to which the Support Team of the E-mail Service Provider can send a link or code (or both) to enable users who have forgotten their passwords to reset their passwords.


Go to the Log In/Sign In page of the e-mail account you are having problems with and click on "Forgotten Password". Enter your alternative e-mail address and then submit a Password reset request. You may also be asked some security questions in order to verify you as the account holder. Once you have accessed and opened the Yahoo e-mail sent to the alternative e-mail address, click on the link inside and you will be allowed to reset your password.


To avoid mistyped password errors, this time, before you enter the new password, type it into a text or e-mail and then copy and paste that into the password box before submitting it. Send the text or e-mail containing the password to yourself or to your other, functioning e-mail address and save this e-mail in a discreet folder on your cellphone.


Unfortunately if, for any reason, you are unable to access the alternative e-mail address or accurately answer all the security questions, then you will never be allowed access that account again, unless you can remember and enter the correct Username, Password and Security Question.


In that event, however, there is nothing to stop you opening another Yahoo! Mail account. Only the Username/E-Mail Address will have to be different.

I hope this helps.


If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.


Thanks for using FixYa.

Oct 01, 2011 | Yahoo Computers & Internet

1 Answer

I want login in my yahoo mail


Hi adelmater

YAHOO MAIL ACCESS PROBLEM

When you set up an e-mail account with free public e-mail services such as Google Mail, Hotmail/Live or Yahoo! Mail, you are invited during the setup procedure to enter an Alternat(iv)e E-Mail Address. The purpose of this is to provide an address to which the Support Team of the E-mail Service Provider can send a link or code (or both) to enable users who have forgotten their passwords to reset their passwords.

Go to the Log In/Sign In page of the e-mail account you are having problems with and click on "Forgotten Password". Enter your alternative e-mail address and then submit a Password reset request. You may also be asked some security questions in order to verify you as the account holder. Once you have accessed and opened the Yahoo e-mail sent to the alternative e-mail address, click on the link inside and you will be allowed to reset your password.

To avoid mistyped password errors, this time, before you enter the new password, type it into a text or e-mail and then copy and paste that into the password box before submitting it. Send the text or e-mail containing the password to yourself or to your other, functioning e-mail address and save this e-mail in a discreet folder on your cellphone.

Unfortunately if, for any reason, you are unable to access the alternative e-mail address or accurately answer all the security questions, then you will never be allowed access that account again, unless you can remember and enter the correct Username, Password and Security Question.

In that event, however, there is nothing to stop you opening another Yahoo! Mail account. Only the Username/E-Mail Address will have to be different.

I hope this helps.

If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can. If you need further help, please do not hesitate to post another Question or add a Comment to this Question.

Thanks for using FixYa.

Sep 24, 2011 | Yahoo Mail

2 Answers

My password locked


Yahoo! is a free customizable website that includes free tools such as email, games, sports and chat. When you forget your password, you cannot utilize tools or access your Yahoo! Mail. Yahoo! has a recovery system that allows its users to reset their password by retrieving it through an alternate email source or by answering security questions. Update the email and security questions regularly in order to prevent account loss.

Reset Your Password Through Email
1.Click "Forgot You Password" on Yahoo! Messenger or "I can't access my account" on the Yahoo! Mail login page. Your browser will take you to the Yahoo! password-recovery page.
2.Select the button next to "I forgot my password." Click "Next."
3.Enter your Yahoo! user name and enter the security code into the "Enter the code shown" field. Click "Next."
4.Enter your alternate email address. Your alternate email address is the address you listed when registering for a Yahoo! account. Click "Next."
5.Check your email. Yahoo! will send you a message to reset your password.

Reset Your Password Without E-mail
1.Click "Forgot You Password" on Yahoo! Messenger or "I can't access my account" on the Yahoo! Mail login page. Your browser will take you to the Yahoo! password-recovery page.
2.Select the button next to "I forgot my password." Click "Next."
3.Enter your Yahoo! user name and enter the security code into the "Enter the code shown" field. Click "Next."
4.Click "I cannot access any of the above" and click "Next."
5.Enter the answer to the first security question. These questions were previously set when you created your Yahoo! account. Answering these questions proves to Yahoo! that this account belongs to you. Click "Next."
6.Enter the answer to the second security question and click "Next." Yahoo! takes you to a new page that allows you to reset your password.
7.Enter your new password and then retype it. Click "Next." Your password is recovered.

Aug 27, 2011 | Yahoo Messenger

2 Answers

I forgot my password n also security question except one question i remember


Your problem is you cannot open your account so kindly follow this link. https://login.yahoo.com/config/login?.src=fpctx&.intl=us&.done=http%3A%2F%2Fwww.yahoo.com%2F

1. Double click the link above
2. Click the word "I can't access my account."
3. Choose I forgot my password.
4. Click Next.
5. Enter your yahoo id
6. Enter the code shown. if you cannot read the code click can't read this code.
7. Click Next
8. Then write your alternate email if you have, the one you validated during your registration
9. Click next
10.Or if you do not access your alternate email choose i can't access any of the account above;
11. Then answer the following questions, your birthday, your country and your postal code;
12. Then if they find your information, they will email your account. If you forgot your yahoo password you can reset your password.


Good Luck!


Regards,

Angel


Mar 07, 2011 | Yahoo Mail

1 Answer

I lost my yahoo mail account


If you have lost your yahoo mail account,This is what you to recover it.
First of all, you go to yahoo mail.
Click i can't access my account.
Select forgot my password.
Click Next.
Enter your I.D and code shown below.
Verify your I.D.
Reset your password.
A message will be sent to you via e-mail. So there is when you will get your password back.

Oct 14, 2010 | Yahoo Mail

1 Answer

How delete/forget my yahoo id


Hi,

Click on the
'Forget your 'ID' or password?' link
at the yahoo sign in page.
This will send your password to your alternate E-mail account.
If this does not help you to gain access to your account, then you can contact service representative and explain the situation to them.

Yahoo! Mail Technical Help Form
http://help.yahoo.com/l/us/yahoo/mail/ya...

Yahoo! Customer Service
1-408-349-1572


Please post your feedback and Vote if the problem resolved as per your satisfaction.

Sep 19, 2010 | Yahoo Mail

1 Answer

I cannot access my yahoo mail account, it keeps bringing me to the same error page, even the yahoo classic mail doesn't work, can this be resolved? The account is spawn_leet@yahoo.com. It's a very old...


try it on a different web browser, like firefox, or safari, or ie 6 (which can be run concurrently with 7 or 8). This should get you in. If its an old account preferences could be playing havoc with your current browser. And yes, you can get safari for pc.

Dec 31, 2009 | Yahoo Mail

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