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Can not get E-Mail and my "Comcast" Tech said perhaps I need to down load an up date for my router. I have a router purchased 15 Nov 2004, ser #c213oD654496 which is a model befsr41 ver 3. There are two computers connected thru the router. Can you advise me about any updates? Thank you for your time, Bob Worthington, bobworth@comcast.net. Now how do I get your note when my E-mail does not work, but I can get to the internet? My comcast.net tech advisor indicated that microsoft had an update and this changed all log in and pass words. Can this be correct? Or did comcast just blow some smoke?

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For one: Routers are not too expensive now if you are using a basic plug in type. I have found them as cheap as 25 dollars. If its a Linksys Router, then go to that website and find the router in their files and then get the drivers for it, anything else, suggestion is as above, Buy a new one.

2: Comcast is not . i repeat, not the greatest people to trust on all information. I know, because i worked for them 5 years ago when i wasnt as well trained. They do not always know what they are talking about. Unless the mail account in question is directly from Microsoft, their updates would Not effect your Password and Login, and they would offer a way to retreive or reset the information to be used again.

3: I always use an outside Email address than the one that i am given from Internet Provider. Just simplier and less problematic. Yahoo, Gmail, Hotmail, all are good ones to use. all have nice options for spam block, and all are free. Otherwise, search out smaller companies that offer Pop-Mail server accounts on limited storage space for free or very little money per month

Posted on Oct 29, 2008

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