Question about Epson Stylus RX500 All-In-One InkJet Printer

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Roller Marks Hello,  When I print glossy photos with my RX500, I get black roller marks. This does not happen when I print text on plain paper.  How can I clean the rollers? Thank you!

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I have a brand new XP960 and have the same problem starting with the first sheet printed. The roller or something touches the print and created a faint line.

Posted on Dec 27, 2015

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Try this to clean the rollers:

Put in blank sheets of paper in then print out from microsoft word a blank document.

This should clean the rollers. Also, there might be special cleaning sheets that you can purchase from Epson.

Posted on Oct 29, 2008

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Gray background where printo on glossy paper 130g/m2


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this sounds like a bad black ink cart, or the fuser rolls built into the printer are dirty.

you can swap out a black cart to test that theory, you can also just print a single blank page (no text or graphics) onto a piece of glossy paper and see if there is anything there after its gone thru the printer.

if the piece of paper has stuff on it it had to come from the rollers inside the printer.

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