Question about Epson Stylus RX500 All-In-One InkJet Printer

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Roller Marks Hello,  When I print glossy photos with my RX500, I get black roller marks. This does not happen when I print text on plain paper.  How can I clean the rollers? Thank you!

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I have a brand new XP960 and have the same problem starting with the first sheet printed. The roller or something touches the print and created a faint line.

Posted on Dec 27, 2015

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Try this to clean the rollers:

Put in blank sheets of paper in then print out from microsoft word a blank document.

This should clean the rollers. Also, there might be special cleaning sheets that you can purchase from Epson.

Posted on Oct 29, 2008

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this sounds like a bad black ink cart, or the fuser rolls built into the printer are dirty.

you can swap out a black cart to test that theory, you can also just print a single blank page (no text or graphics) onto a piece of glossy paper and see if there is anything there after its gone thru the printer.

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