Question about Marantz SR8500 Receiver
Unit was shipped by owner with no problems noted before shipping. Upon arrival, everything appears to be working however, I get only faint sound from speakers turned up at max. Also, clicking heard when unit is powered on and off. Any help is appreciated. Also is it normal for the unit to power on by use of the selector knob?
You may not be using an active input to test. Try attaching an fm antenna and using the tuner. Sone inputs are set to digial and will not make sound with the analog input. The input selector does turn it on. Saves a step.
Posted on Sep 03, 2007
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The amp protection circuit has been activated. Remove the power cord from the wall outlet immediately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord disconnected for 1 hour. After that, reconnect the power cord and reconnect an input and a pair of speaker wires onto the unit. If the receiver still does not turn on than you will have to bring it in for service. Turn up the volume and if the receiver doesn't shut down, power off the receiver and add another pair of speakers. Power up the unit again and turn up the volume. If it doesn't shut down, power off the unit again. Now connect all your input sources and turn on your receiver. If the unit shuts down again, your unit will need to be further serviced at an authorized Onkyo service center.
To obtain service, take or ship your Onkyo product to an Onkyo Authorized Service Center. Please also include in any mailing a contact name, address and telephone number. Please include a copy of the original sales receipt/invoice as well as a letter stating what the problem is, with your name address and phone number so the service center knows who to return the unit to. Please note, before shipping, you must contact the authorized service center to inform them that you will be sending your unit in for repair.
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