Question about HP 920 Plain Paper Fax

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Jam keep getting paper jam msg

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  • 13,433 Answers

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 03, 2009

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Related Questions:

1 Answer

13.20


Make sure nothing is jammed in the printer.
Disconnect and reconnect printer.

Aug 06, 2014 | Xerox Hp4100 4100n

1 Answer

It say paper jam and ther is no paper jam


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 31, 2009 | Samsung SF-335T Plain Paper Inkjet Fax

1 Answer

It says paper jam, but there is no jam


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 17, 2009 | HP 1010 Plain Paper Inkjet Fax

2 Answers

I have Panasonic KX-FL612 fax machine , the paper gets jammed and the fax is saved in memory . when i release the jammed paper I can not print the fax in memory . How can I print the fax in memory ?


when fax gives msg ,fax in memory,just remove jammed paper .put fresh papers in tray.if the msg is coming on screen that fax in memory just press START key.there is a green button labeled as fax start .u will receive all faxes in memory.MIAN AKHLAQ .do not forget to rate the solution.

May 13, 2009 | Panasonic Fax Machines

1 Answer

Paper jam message but there is no paper jammed. opening and closing cover doesn't work.


hi,are you sure no paper jam ok check very very small paper in your machine or clean the sensor.

Apr 28, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Flashing paper jam, no jammed paper


Check to see if there is dust on the senor inside the fax machine, blow with some air can help

Apr 22, 2009 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Jammed paper message


I get a Jammed paper message on the read out, I have cleaned out all the paper and pressed stop/cancel button but it still keeps saying that there is a paper jammed in it.

May 04, 2008 | Samsung SF-330 Plain Paper Inkjet Fax

2 Answers

Fax fixable? error msg


We call the moose method of clearing paper jams, the RCMP method, cuz they only know how to shoot to kill. You did good. Except, there is no such thing as "Bending" anything. The term is "re-form."

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