Question about Logitech Cordless Desktop MX 5000 Laser
Your mouse has a sleep function, but will (should) wake up just by moving it, and tapping it against the mousepad should NOT be necessary. It is VERY recilliant, and will take a lot of abuse, dso no harm is done from the tapping.
As your keyboard is also behaving strange, I would first take a look at the USB BT reciever. Is it mounted in one of the rear USB ports on your PC? If yes, try to use an USB extender, in order to get it a bit away from the PC and it's "electric radiation". This alone works wonders for both mose and keybd. If you do not have an extender, try the front USB port if one is available, or buy an extender.
If however, your keyboard continues to act up with the reciever away from the PC, both mouse and keyb must be faulty (very unlikely), and should be returned for warranty repair.
Oh my god.. I just saw the date of your question.. what a wast of time. I am sure you got it solved long ago.
Posted on Apr 24, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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