Question about Xerox Phaser 8550/DT Thermal Printer

2 Answers

ERROR MESSAGE 8550/DT

ERROR MESSAGE 09,035,43;101292

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  • Contributor
  • 728 Answers

Can you please tell me what your device is and the brand and model number. But I am guessing it is a printer.

Posted on Oct 28, 2008

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  • Xerox Master
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I can check if I find the service manual.

Posted on Oct 28, 2008

  • Ginko
    Ginko Oct 28, 2008

    09,035,43 means low ink, you need to replace/refil the ink or perform an ink test.

  • Ginko
    Ginko Oct 28, 2008

    The message (error code 09,03..4..) means ink stick count fault , you get this error code when the
    printer melts 2.5 ink sticks without finding the color's ink out flag, that is used to count the ink stick usage .

    In details, the error message concerns the Cyan ink stick, check in the ink loader if the stick is stuck or broken.


    Ensure that ink sticks used are original Xerox ink sticks.
    Check that ink sticks are correctly loaded, they are not broken, and that they are free to advance in the
    ink loader. C
    After checking everything, select the diagnostic menu, scroll down to find the Functional menu item Clear ICS Fault, and clear the fault.

×

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SOURCE: Xerox 8550 Error message 19,003.48:121016

19,003.48 Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.

that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.

Posted on Apr 22, 2008

  • 81 Answers

SOURCE: xerox error code 09 035

What model printer?

Posted on Jun 10, 2008

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1 Answer

How to clear error ending in 3433


Phaser 8500/8550 Support - Xerox Support and Drivers

www.support.xerox.com/support/phaser-8500-8550/.../enus.html
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

Jul 28, 2015 | Xerox PHASER 8550 COLOR Printer

3 Answers

Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox 8550DP error message (16.4)


Even if your printer's front control panel display has not gone bad yet, it could only be a matter of time.

If your printer has never had its control panel display replaced, you can get a free replacement from Xerox, even if the printer is out of warranty. Just call 877-571-7765 with the serial number of your printer.

I think this is due to a known defect from the factory for many of these panels having a bad soder weld which eventually causes issues with the panel, even if not apparent at first. That was the case I had. Just one day out of the blue my panel went blank, some days its lit with no display others the display is upside down or reading gibberish other times it seems to work fine. I tried looking for a bad soder myself but couldn't find it then later found out there was a soder issue via another post on this site and they will replace this panel free of charge.

Dec 10, 2009 | Xerox Phaser 8550/DT Thermal Printer

1 Answer

Getting this error code on 8550 Phaser: 37,006,42:26076 Have been having problems with the fan


Hi outonalimbwi:
Here is your problem.
37,006.42: PEST - Drum disconnect. The drum heater is not drawing the expected power from the supply.

Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Run the appropriate diagnostic test:
37,002.47 = Left Jetstack Heater
37,003.48
= Right Jetstack Heater
37,004.40
, 37,005.41 = Reservoir Heaters
37,006.42
= Drum Heater
37,008.44
= Preheat Heater
37,009.45
= (8500/8550) All ink melters
= (8400) Ink Melt 1
37,010.46
= (8500/8550) Ink Melt 1
= (8400) Ink Melt 2
37,011.47
= (8500/8550)Ink Melt 2
= (8400) Ink Melt 3
37,012.48
= (8500/8550)Ink Melt 3
= (8400) Ink Melt 4
37,013.48
= (8500/8550)Ink Melt 4
2.
Did the test pass?
Go to Step 3. Go to Step 2.
2 1. Check the wiring running from the component to the printhead.
2. Is the wiring damaged or not working properly?
Replace the wiring harness.
Replace in the following order:
■ Drum assembly
■ Preheater
■ Printhead
■ Ink loader

Aug 11, 2009 | Xerox Phaser 8500N Printer

2 Answers

Phaser 8550 printer fault 37,008.44:25860


This is a pre heater error.

I would make sure the printer is connected directly into the wall and not into a power strip or UPC as these devices may create momentary AC voltage sags that could cause this error. If power levels going into the printer are good, you will need to contact Xerox for support

Jan 13, 2009 | Xerox Phaser 8550DP Printer

1 Answer

Error message 07,009.42:45702


That has to do with the process drive motor timing or the maintenance kit binding.
A little involved in trouble shooting. If you want more details let me have an E-mail address and I can send you the info on what to do.
Just for clairification, you dont happen to be lucky enough to actually have a 09,007,42 code do you ? That would just be a stick ink stick.

Dec 15, 2008 | Xerox Phaser 8500/DN Printer

4 Answers

XEROX 8550 DP ERROR


when are you getting this error message?

Oct 28, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Xerox 8550 Error message 19,003.48:121016


19,003.48 Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.

that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.

Apr 22, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Phaser 8550 cyan doesn't print


If you go to the Xerox.com site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.

Apr 13, 2008 | Xerox Phaser 8550DX Laser Printer

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