Question about Sony DRU 510A DVD±RW Burner

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Cant get cd drive working

(((((((it is Sony DRU-V200A dvd/cd rewritable drive> ould not find that product in list to ask so clicked on similar one sorry)))))) this is my problem >> my cd drive did not read any cd's, tried to take my computer to get fixed but I am trying to avoid reinstalling the whole windows. After couple diagnostics one said to reinstall them and second person recommended to buy a new one. The new one i bought is Sony DRU-V200A > but I cannot install the software since i have to install the actual drive first. Also after trying some tips > it displayed this message > Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
So perhaps my pc is really getting destroyed by viruses?
Also when I tried to plug in new external hard drive it shut off my pc twice stating its preventing from damaging computer, so i cannot install that either. Pc otherwise works fine. The second person installed some stuff to clean it up and scan it etc. But I need the cd drive. If to reinstall the windows is something I have to do > how could i possibly do that my self? I do not have any cd's from this pc, it was custom built a few years ago for a bussiness purposes and plus my cd drive is not working. Is there a way for me to take care of it? I cannot afford someone fixing it at the moment, please help!!!! :) much appreciated

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Posted on Jan 02, 2017

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SOURCE: dvd rw or cd-r/rw not being reconized by computor

Hi there,

Uninstall the drive via Device Manager, restart your system and let Windows install it.
Update to the latest Windows Service Pack.
Download the most up-to-date Chipset drivers.

If none of these work, clean your registry.
http://onecare.live.com/site/en-us/default.htm
This is free, and will fix. Choose Clean Up if you have XP, or choose Beta version if you have Vista.

Hope these solve your problem

Regards,
Tim

Posted on Dec 10, 2008

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bronk50
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SOURCE: Windows cannot start this hardware

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Posted on Jan 05, 2011

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