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Cant get cd drive working

My cd drive did not read any cd's, tried to take my computer to get fixed but I am trying to avoid reinstalling the whole windows. After couple diagnostics one said to reinstall them and second person recommended to buy a new one. The new one i bought is Sony DRU-V200A > but I cannot install the software since i have to install the actual drive first. Also after trying some tips > it displayed this message > Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
So perhaps my pc is really getting destroyed by viruses?
Also when I tried to plug in new external hard drive it shut off my pc twice stating its preventing from damaging computer, so i cannot install that either. Pc otherwise works fine. The second person installed some stuff to clean it up and scan it etc. But I need the cd drive. If to reinstall the windows is something I have to do > how could i possibly do that my self? I do not have any cd's from this pc, it was custom built a few years ago for a bussiness purposes and plus my cd drive is not working. Is there a way for me to take care of it? I cannot afford someone fixing it at the moment, please help!!!! :) much appreciated

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If you do not have the cds (operating system, drivers atleast) you cannot
you also have to have a working optical exp. cd rom etc drive

Posted on Oct 30, 2008

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My computers USB ports are not giving power to devises like monitor, mouse, and key board. How do I fix this?


restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer

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you will need to update/reinstall drivers

right click to reinstall drivers

if you can see your usb drive but its not working

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check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems for a computer and its parts

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Test all leads that attach to your hard drive including electrical extensions,IDE,SATA

the leads from your "((MOTHERBOARD TO YOUR HARD DRIVE))" make sure they have a secure connection and are not faulty or just replace them they could be faulty
make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electrical extensions or just replace them they could be faulty a computer needs its connections to continue its cycle and have an end so any faulty leads will end up with a computer error even something as small as a faulty electrical extension or fan lead can cause this problem

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a motherboard and a hard drive any leads between them will fail before your motherboard or your hard drive if its a flat ribbon 40 pin type IDE replace it this will be the first to fail check all electrical power input and extensions make sure they are securely seated even the cd/dvd floppy drives need to have current go through make sure these drives are working

also check the Cmos battery and computer ram make sure they are securely seated with no dust built up or in the sockets

hope this helps you

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1 Answer

I attempt to burn a DVD with video footage however it just stops burning and will not continue!!!...I don't know if this is a power supply issue or not !!!


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
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you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
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As long as everything is plugged in you may have had a surge from the old power supply that damaged the drives. I have seen this happen. I hope it didnt happen to you but it may have. Do you have power to the CD/DVD drive. When you start the computer does a light come on on the front of the drive? Push the eject button on the drive and see if the drawer comes out. This wont eliminate the possibility of a damaged but it might help diagnose if your getting power to the drive. You should also listen to see if your hard drive spins up. If you disconnected the drive cables from the mainboard or from the drives make sure they are back on the correct direction. You should also try the system with just the Hard drive plugged into the mainboard. Since I have had a single bad drive make the system not boot correctly eliminating all but the main drive will help you see if it is a bad drive making everything not work. Dont forget to go into the BIOS and set all drives for Auto.
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1 Answer

I left the amp in on in Normal mode (not Tube Drive) and the amp shut down. It clicked and no power. I unplugged it for a few minutes and plugged it in and it is is good. No blown fuse. Then after about 3...


Replace your PSU then test all leads that are attached to your hard drive sounds like a faulty lead of some sorts then
try replacing all the leads that attach to your hard drive including electrical extensions + IDE,SATA and the ones that attach from your motherboard to hard drive
make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty or just replace them they are probably old and faulty because a computer has to have an end to the circuit any fulty leads will lead to no boot up
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1 Answer

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