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Acrobat.com won't let me uninstall - Computers & Internet

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  • red_ricky90 Apr 19, 2009

    Acrobat.com is a program. A separate program that is not Acrobat Reader. When I updated from Adobe Reader 8.2 to 9.0; Acrobat.com was installed without my permission the way adware or spyware often installs itself. Another program I don't recognize, also installed itself; it's named Adobe Air;

    I can unistall Adobe Reader 9.0 by going to its install file in the setup folder. It will prompt me to either "re-install" (in order to fix problems) or "remove". If you "remove"; the Reader program will be uninstalled but the other two programs (Adobe Air & Adobe.com) will remain on your computer.

    Oh, and unless you had a back up Adobe Reader 8.2; your reader will be gone too. So for those keeping score, that's 3 pain in the arses!

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It's installed as part of Adobe Air or Acrobat Reader 9 upgrade. Try these steps to manually remove acrobat.com, which most people don't realize they are installing because Adobe went the route of SPYWARE. - http://kb2.adobe.com/cps/407/kb407354.html

Posted on Feb 21, 2010

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Thats because at this time, Acrobat reader and affiliated programs are essential programs. If what you are saying is that you are trying to update from previus much older version, and it wont uninstall the first one. Then you will just need to put a duplicate into the computer, they actually dont really take up too much room if you are only getting the reader for looking at PDF format type files.

Otherwise, Contact Adobe directly and request support help from them. I dont like playing in other companies backyards to try debugging their programs, i just offer the most logical suggestions using the information i am given

Posted on Oct 28, 2008

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