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A dell laptop

Hi there i have a dell laptop and i need to take it back to factory settings as it keeps on crashing and just freezes a lot i dont have any diks have you any suggestions please

thanks

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1) You can contact Dell and ask fo a new set of your disks

or

2 Use to reinstall everything a disk of Windows.
(in that case you have to download from internet the drivers that you need)

http://support.dell.com/

Posted on Oct 28, 2008

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Posted on Jan 02, 2017

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I have a Dell notebook. I am so sorry I bought it because it keep on freezing what must I do? Can I set it back to factory setting? Will I lost the Microsoft that came with it.?


Hi if it came with : example windows 7. Doing a reset u will not lose it ,also if u havent got internet security like NORTON the computer will get attacked with a lot of junk this will slow it down & cause it to freeze cheers

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If your Dell system is facing freezing/hanging problem or its performance is going down, you can easily reset/restore your Dell computer/laptop to factory setting. .....read more..how to reset dell laptop to factory setting

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Intro
This small tip will cover the main steps , to restore your Dell laptop to factory settings. Depending on the model you possess , the manipulations may be slightly different , so feel free to add any information you think may be useful to this FAQ.
Steps
Restore the Computer to the Default Factory Configuration

Notice:
When you restore the computer to the default factory configuration, all data on the C drive is deleted. Before performing this procedure, back up personal files. If you do not back up personal files, the data is lost.
  • 1. Restart the computer. To do this, click Start, click the arrow next to the Lock button, and then click Restart.
  • 2. As the computer restarts, press the F8 key until the Advanced Boot Options menu appears on the screen.


Note:
You must press F8 before the Windows logo appears on the screen. If you press F8 after the Windows logo appears, the Advanced Boot Options menu does not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

Good Luck (please don't post in all CAPITAL LETTERS next time)
  • 3. Press the (Down Arrow) to select Repair Your Computer on the Advanced Boot Options menu, and then press Enter.

z93zoxmh-dell-s-.png
  • 4. Specify the language settings that you want, and then click Next.
  • 5. Log in as a user who has administrative credentials, and then click OK.
  • 6. Click Dell Factory Image Restore.
  • 7. In the Dell Factory Image Restore window, click Next.
  • 8. Click to select the check box for Yes, reformat hard drive and restore system software to factory condition.
  • 9. Click Next. The computer is restored to the default factory configuration.
  • 10. When the restore operation is completed, click Finish to restart the computer.

Notes
Thanks to danbarfor this tip.

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Hi,
To restore your laptop back to factory defaults you will need the restore cds that were supplied with your laptop.
Insert the cd (or the firs if is more than one) and restart your laptop.
When the message appears "Press any key to boot from cd" press enter and follow the wizard to reinstall the operating system and restore your laptop.
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