Question about Acer AL2016W 20" LCD Monitor

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"Input Not Supported"

I used my laptop from home logging into GoToMyPC and everything worked fine. I got back to work and now my monitor is black and displays "Input Not Supported". I switched my monitor with another in the office and they both work fine on each other's computers, but I cannot get any display when I hook it back to my tower. I called Citrix and they claim it has to be my monitor. But other monitors work on my computer and my monitor works on other computers. What could be the problem?

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  • miscyn57 Oct 28, 2008

    it seems to be with the settings 1280 x 768...I get a black screen with these settings...there's no problems with the connectors, pins or anything.

  • alexmarrett May 11, 2010

    I have a similar problem but the solution you have suggested does not work for me. I used my lowest resolution 640X480. I still get the message "INPUT NOT SUPPORTED". Is there anything else I could try? Thanks

  • Frank
    Frank May 11, 2010

    what type of connector are you using?

    analog or digital?

    check the pins on the connector.

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  • 1,605 Answers

What type o fmonitor are you using??
try to reset the monitor back to 800X600 or 1280x720, 60HZ or max. 72Hz

Posted on Oct 29, 2008

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