Question about Computers & Internet
Hello, I saw you said that Hp extended its warranty for one more year, and I wanted to ask you where you got that information. I want to be sure since I plan to call Hp to see if I can get my computer fix because its having the same problems as the other people. I would really appreciate if you could answer me. Thank you
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Posted on Jan 02, 2017
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Mar 03, 2011 | HP Computers & Internet
This sounds like a Scanner/Flatbed Problem. "The printer report a Scanner Error 5" This series of printers have a known problem
with this component. The scanner is failing to initialize itself. The scanner
does need to be changed by an Authorized HP Warranty Repair Facility. It is
possible that it may be covered under an HP Extended Warranty program. See
repair information VIA posted Link.
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