Question about Xerox Phaser 8500/DN Printer

1 Answer

Ink in blue slot is not dissolving

The blue ink goes into its slot but will not dissolve so the unit does not print the blue. We removed it and replaced it but nothing happens..

Posted by on

  • rcolby7 Jan 16, 2009

    I don't know how to find the print quality menu. The little computer screen on the printer has been broken for almost a year. We have called Zerox twice and they said it was a factory defect which they acknowledged and they were sending us a new one. We never got it either time or heard back from them. The salesman who sold it to us was independent and died last year.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

If your printer still can print but with no cyan color then you most likely have a bad printhed. If your cyan ink is not melting it's because it is not using any ink . Get into the "print quality" menu and print the test page. If you get black, yellow, and magenta but little or no cyan then your printhead is bad. Whith these machines cyan is the first color to have poblems starting with weak or missing jets.

You can try to run the "eliminate light stripes" to see if it will help.
Run it about 3 to 5 times. If still not working right, turn the printer off for at least 4 hours and then test again.

Hope this helps,
Dan

Posted on Jan 13, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i remove a hp d7260 printhead


Just soak it without taking it apart.

You our may have to put a few drops of rubbing alcohol on the end instead. I don't think the ink dissolves well in water.

May 08, 2014 | HP Photosmart D7260 Printer

1 Answer

I haven't used my S450 in quite awhile. I tried to print and there is no ink getting thru. will this problem be taken care of if I trash the old ink tanks and renew?


You might need to clean the whole print head as well. Open the printer, remove the cartridges and press the lever to release the whole printhead. Place the printhead (while it is standing upright) in a small dish with a few mm of lukewarm water. The dried-out ink will dissolve (you can see this because the water will take color). Repeat if necessary; it may take a whole night before all the dried ink is dissolved. You might then even have the luck that your old cartridges will work again.

Feb 07, 2011 | Canon BJC S450 InkJet Printer

1 Answer

After many cleanings, head refreshings, and "head allignments" the color printing is very light...especially the black. I've put in all new inks and the print is still very light. The new ink...


Try putting a bit of isopropyl alcohol in the bottom of the cartridge holder where the ink goes through and letting it sit for a couple hours then putting the cartridges back in and running the cleaning cycle a few times.

The alcohol should help dissolve the dried ink in the print head.

Jan 07, 2011 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

HP 7780 suddenly stopped printing in red. I have changed the cartridges several times. I am using brand new HP cartridges. Have cleaned the print heads, aligned several times, nothing has heled. The...


Hi Good day!!!
Maybe your print head is clooged (red)
Then most about 98% are more likely to be an ink clog which just needs to be unclogged using something like print head cleaning solution
Basically, if a print head has been left unused for some time... moisture inside the ink begins to evaporate and instead of liquid ink, a thick inky jelly begins to form inside the print head.

When this occurs white lines appear in prints and most people not realizing the problem, will replace their inks... But when that does not work. Some assume they have an electrical fault, and replace their print head, others will replace their printer !

But provided there is no obvious print head damage? In 98% of cases it simply needs a little patience and print head cleaning solution injecting directly into the print head to dissolve the dried ink trapped inside. This will dissolve the clog and allow your expensive ink to flow once again. Most will then print as new.

Thank you for using fixya

Jan 03, 2011 | HP Printers & Copiers

1 Answer

My BJC-85 printer is only printing blank pages when i send stuff to the printer. I have tried cleaning and ink test etc.


I am having same trouble with my BJC 85, and my Canon i70 and i80 printers. It always starts that the ink gets weak on the paper, then stops printing. I have tried deep cleanings.....several dozens.....and doesn't do anything. So then, I have cleaned the print head by soaking in alcohol or merely dabbing with Qtip of alcohol, and old ink usually is dissolved. But then I have NEVER been able to get a cleaned print head to accept ink thru. I have even added ink to the print head itself, and just wont print anything.
Some other sites speak about soaking it in warm water to dissolve old ink, I'm going to try that as last resort, but after that, I really don't know what to do. I have NEVER had this problem with my 85's before. They've been extremely faithful workhorses, but since last year, getting cheap ink online made in China has clogged up the printers.
I do not have any error messages, so don't have to deal with that. But just perplexed why the print heads won't work, especially after cleaning with alcohol. They just seem to shut off.
Terry tlworkroom@lycos.com

Jun 30, 2010 | Canon BJC 85 InkJet Printer

1 Answer

How do i stop banding on hp9000 -- i print a job of 25' long first 8' or so print passable - little banding - so i walk away for about 10 mins or so - several feet comes out thick banding lines --ex. my...


The reason for banding on the long panels (especially with solid coverage) is the high content of dissolved air in the ink. Dissolved air causes a gradual nozzle drop-out that cannot be stopped unless you do the head cleaning in the middle of the print. Unfortunately you cannot force HP9000 to do the automatic head cleaning in the middle, it can do it only at the end. Manual head cleaning is possible but it takes such a long time that it shows as stripe on a print, and the productivity suffers. Even the OEM HP ink is full of air inside. Our company did a lot of research in this area and we came up with a special ink packaging technique that ensures the ink is 100% free of air. People who tried printing with our ink can easily print 50-foot panels without any nozzle drop-outs or color shift. If you want more info please call us at 1-905-820-8833, www.solventcartridges.com We also produce portable print head recovery devices and solutions for solvent printer recovery after long periods of inactivity.
Vladimir Digital Sign Technologies www.solventcartridges.com

Feb 26, 2010 | HP DesignJet 9000 InkJet Printer

2 Answers

Cleaning/replacement of Nozzles of Pixma iP4000 Canon Printer


My Canon Primax ip4000 has stopped printing blue. I've tried deep cleaning and when I print a test page the blue 6c does not appear. Any ideas what the problem could be?

Nov 01, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Cleaned heads about 10 times. Still get no magenta and a light black Also replaced magenta cartridge


Remove the cartridge from the printer. Wipe the cartridge electrical contacts and the corresponding carrier contacts with a dry fabric or paper towel. Then moisten a paper towel and wipe the cartridge printing surface (not the electrical contacts) until clean. Also you can hold the moist paper towel against the cartridge printing surface for a couple of minutes to dissolve dried ink. As a last resort, I have immersed cartridges in water to dissolve the dried ink. Dry all cartridge surfaces with a dry paper towel then reinstall into the printer carrier. Good luck.

Aug 22, 2009 | Printers & Copiers

1 Answer

I have an MP460 printer. Suddenly it won't print. When I try to print a document from Word, the printer acts like it's printing--goes through the motions, spits out a page, but nothing is on that page,...


  1. Open the front cover of the printer and remove both cartridges.
  2. Moisten a clean, lint-free cloth with water and gently wipe the gold nozzle area.

    pattlnk_282005_1611-751_nozzles1_xx3_enfigs.gif

    Warning!
    Wipe the nozzles of the color cartridge in one direction so the colors do not mix.
  3. To dissolve dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry.
  4. Moisten another section of clean, lint-free cloth and gently wipe the gold contact area.

    pattlnk_282005_1612-751_nozzles2_xx3_enfigs.gif

    Warning!
    Do not wipe the nozzles and contacts with the same section of cloth.
  5. To dissolve dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry. Let the gold-colored areas dry before you reinsert the cartridge into the printer.
  6. Reinsert the cartridge and repeat the nozzles test.

May 17, 2008 | Canon Printers & Copiers

1 Answer

HP L7780


Clogged Inkjets? Could they be white Lines in your prints? Assuming your inkjet printer worked OK before a period of non use? And you do not have any strange flashing lights, or an obvious electrical fault or malfunction?

Then most about 98% are more likely to be an ink clog which just needs to be unclogged using something like WARMED Magic Inkjet Flush
Basically, if a print head has been left unused for some time... moisture inside the ink begins to evaporate and instead of liquid ink, a thick inky jelly begins to form inside the print head.

When this occurs white lines appear in prints and most people not realising the problem, will replace their inks... But when that does not work. Some assume they have an electrical fault, and replace their print head, others will replace their printer !

But provided there is no obvious print head damage? In 98% of cases it simply needs a little patience and WARMED Magic Inkjet Flush injecting directly into the print head to dissolve the dried ink trapped inside. This will dissolve the clog and allow your expensive ink to flow once again. Most will then print as new.

Hope this helps to explain.

Apr 29, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

Not finding what you are looking for?
Xerox Phaser  8500/DN Printer Logo

218 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...