Question about Xerox Phaser 8500/DN Printer

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Ink in blue slot is not dissolving

The blue ink goes into its slot but will not dissolve so the unit does not print the blue. We removed it and replaced it but nothing happens..

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  • rcolby7 Jan 16, 2009

    I don't know how to find the print quality menu. The little computer screen on the printer has been broken for almost a year. We have called Zerox twice and they said it was a factory defect which they acknowledged and they were sending us a new one. We never got it either time or heard back from them. The salesman who sold it to us was independent and died last year.

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If your printer still can print but with no cyan color then you most likely have a bad printhed. If your cyan ink is not melting it's because it is not using any ink . Get into the "print quality" menu and print the test page. If you get black, yellow, and magenta but little or no cyan then your printhead is bad. Whith these machines cyan is the first color to have poblems starting with weak or missing jets.

You can try to run the "eliminate light stripes" to see if it will help.
Run it about 3 to 5 times. If still not working right, turn the printer off for at least 4 hours and then test again.

Hope this helps,
Dan

Posted on Jan 13, 2009

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How to restore your inkjet printer so it prints just like new!


Inkjet printers all operate the same basic way. There are differences but the basics are the same for any inkjet devices. Eventually a buildup occurs enough that your printer doesn't print. Cleaning cycles use more and since inkjet ink is worth about $8000 a gallon, this is a expensive way to clean something.

So what can we do to clean this just a bit cheaper? We need to find a suitable solvent that will dissolve these deposits without harming the print head. And the one that works great and is dirt cheap is good old household white vinegar. Next we want to get some lint free (preferred but not critical) paper towels. And a clean clear table top to work. You may want to put down some newspaper. This isn't that messy to do but it can get the odd bit of dissolved ink on things.

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Hi Good day!!!
Maybe your print head is clooged (red)
Then most about 98% are more likely to be an ink clog which just needs to be unclogged using something like print head cleaning solution
Basically, if a print head has been left unused for some time... moisture inside the ink begins to evaporate and instead of liquid ink, a thick inky jelly begins to form inside the print head.

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    pattlnk_282005_1611-751_nozzles1_xx3_enfigs.gif

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