Question about Office Equipment & Supplies
This is a cartridges error.Try removing and re-installing the cartridges again.
Posted on Feb 25, 2012
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Posted on Jan 02, 2017
5100 error is a carriage error. Could be caused by the carriage unit, timing strip, logic board or carriage motor. Check that nothing is obstructing the carriage from moving freely and that the clear timing strip is ok.
Posted on Nov 22, 2008
SOURCE: Service error 5100?
This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or in my case popcorn. There was even some paper caught underneath the rollers that I had to jiggle around to even see. Check VERY thoroughly.
5100 is a carriage error, check the timing strip for contamination(plastic strip about 1/4" in width)
The unit is not homing, check for obstructions.
1. clean **** strip film
2. clean **** strip film sensor (back of head carriage)(use contact cleaner)
Also, try this reset procedure:
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on May 01, 2009
5100 is a Carriage Home Position Error.
try cleaning the plastic strip that runs the length of the carriage, it may be contaminated.
Use alcohol and a swab.
Posted on Aug 12, 2009
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