Question about Brady Globalmark MonoColor Label Printer
I sounds like the cutter is jammed. This most likely was caused by a some tape getting caught in the cutter mechanism or by a build-up of adhesive on the cutter blades. The noise is most likely the cutter trying to actuate and not being able to. The solution is to clean the cutter to remove any debris and adhesive. This is normally done by a service technician and thus requires sending the printer to Brady. You can get faster service that costs less by having the printer cleaned by Graphic Products. They provide a full cleaning and diagnostic service, and can repair many problems. You can contact Graphic Products at 1-888-326-9244. They are also very nice about answering any questions you may have about the GlobalMark.
Posted on May 25, 2010
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