Question about Epson Stylus CX6400 All-In-One InkJet Printer

2 Answers

Error message and red exclamation indication

Printer powers up ok but only shows error message in window calling for service if necessary.

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  • maribelcabra Nov 05, 2008

    my printer turns on ok but it has a message that say error: printer error

  • davidusps Nov 24, 2008

    It states Printer Error, See your documentation and call service if necessary. Red exclamation mark

  • lesmiz1 Nov 30, 2008

    I too just got this message today! No paper jams, ink cartridges new. Unplugged printer from power to initialize, doesn't even do that. It immediately displays the Error message with red exclamation point. Looked all through internet for help, to no avail. Anyone have any clue?

  • Anonymous Jan 09, 2009

    error

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2 Answers

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Finally figured out the problem.
1. Took waste pad out and cleaned with paper towel. Couldn't find a replacement waste pad, so needed to clean it instead.
2. Downloaded SSC Service Utility software (free) in order to "Reset the Protection Counter". This is an option within the utility.

Printer must be on when running the SSC utility.

Good luck!

Posted on Dec 02, 2008

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Check to make sure there are no paper jams or paper stuck in the printer.

Posted on Nov 29, 2008

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Get error message "Printer error: see your documentation and call service if necessary."


I found this on another website and it worked for me. It apparently resets the printer. Hope it works for you:

1.) power on (error message)
2.) press the "Stop (triangle)" and the "Colour copy" button and hold them
3.) press the power button to power off, still hold 2.)
4.) press the power button to power on, still holding 2.)
5.) the LEDs start to flash, then they stop to flash and the red exclamation mark starts to flash. Now release 2.)

6.) the LED should say: "Init EEprom"
7.) now press and hold the power button until the printer powers off and powers on again.

May 26, 2010 | Epson Stylus CX6600 All-In-One InkJet...

2 Answers

Epson cx3200 printer has printing problem


Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge.
The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge.
There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary.
Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

Mar 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

3 Answers

Error code: 0xc18a0001


Hello,

This error code indicates that you have an 'Ink system failure'. The problem is caused by air the ink feed tubes. If you either use all of the ink down to 0% or you use poorly refilled ink cartridges it can cause the printer to **** air into the feed tubes instead of ink. We have a step by step guide to purge the feed tubes of air on our site at: http://www.ccl-la.com/blog/index.php/category/printer-repair/ There are 2 different versions of the procedure find the one for your type printer and follow the guide and within about 10 minutes you will be printing again.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Apr 29, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Red ! mark. LCD panel says: Error...Printer


The waste ink tank is full.Read this instruction.
If this not help there is a manual reset for this printers but I'm not tried yet.
  • Press and hold B/W+COLOR+STOP button.
  • Press power button, don’t release all button until you see the led indicator blinking and a message display on the LCD.
  • Release the button.
  • Press COLOR button to clear protection counter
  • Turn off the printer by pressing power button.
  • DONE!

Oct 28, 2009 | Epson Stylus CX6600 All-In-One InkJet...

1 Answer

It reads Printer Error - see your documentation


this means your printer waste pads are full and the printer needs to be reset for it to work again or it can just be reset

Sep 25, 2009 | Epson Stylus Photo RX500 Printer

1 Answer

Trhe printer has stopped working completely


just try to do a hard reset of the printer. this iwll solve the problem.

Jul 27, 2009 | Epson Stylus CX6400 All-In-One InkJet...

2 Answers

When turning the power on to my Epson CX6400, the following error message comes up: "Error: Printer Error -> SEE YOUR DOCUMENTATION AND CALL SERVICE IF NECESSARY." The little "!" exclamation point...


Sounds like the ink counters need resetting (it happens with other printers as well)

Go here for more info as the prog supports your printer

http://www.ssclg.com/epsone.shtml

Jul 17, 2009 | Epson Stylus CX6400 All-In-One InkJet...

1 Answer

Error inkcartridge


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200

Nov 28, 2008 | Epson Stylus CX3200 All-In-One InkJet...

1 Answer

Help Epson CX3200


Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

May 23, 2008 | Epson Stylus CX3200 All-In-One InkJet...

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