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Your users manual lists some trouble codes. E32 is not one of them. The manual states for all other codes switch off the machine and if it returns call customer services the number is in your manual they will require your model & serial number. They prefer to do this first before dispatching service personnel to cover the warranty.
I believe these are the UL code and serial number. If there is a display band of decorative stitches on the front of your machine look on the bottom right of that panel. If the number there is a VX-920 there is no manual available for it BUT you can use the manual from the VX 970 which IS available. Do a search for that model manual in Spanish and you should find one.