Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

1 Answer

My dc17 has dust coming from under beater bar when sweeping

All hoses seem to be clean

Posted by on

1 Answer

  • Official Brand Answer
  • 2,572 Answers

Hi there,

I'm sorry to hear you're having difficulties with your DC17. If debris seems to be coming back out of the cleaner head, there may be a blockage in the machine. To locate and remove any blockages, please follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=955&product=DC17-ANIMAL

You may also want to give the filter a wash - in normal use this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for the filter to dry completely before replacing it.

This should resolve the issue, but if you'd like any further assistance or advice, please call us on 1-866-693-9766 - or if you email us at askdysonUS@dyson.com, someone will be in touch as soon as possible to provide assistance.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


Posted on Feb 28, 2012

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 389 Answers

SOURCE: roller motor on a DC17 dyson wont turn on

Well... not sure about this, but worth a shot. I did get one of these in for repair a while back, with exactly the same problem. The owner hadn't realized that there's an on/off switch for the brush motor. It's located on the front of the handle. Not sure, but it may be that this switch cuts off automatically if the motor gets overloaded, and needs to be reset manually.  Try it!

Posted on Feb 11, 2009

  • 2 Answers

SOURCE: The beater bar makes a horrible clunking noise when I turn it on

I just came from the repair shop. There is a recurring problem with a bearing coming out. Repair guy turned it on & said that loud noise is a symptom of that exact problem. This is a warranty item, as is the belt & on/off switch. Dyson comes with a 5 year warranty, so call their 800 number to get the name & address of an authorized repair shop.

Posted on Mar 28, 2009

  • 8 Answers

SOURCE: Beater Bar Quit Working

Its highly unlikely you'll get a free answer on this web-site, so it's either fork over the money to these jokers or get an answer for free on another forum.

Posted on May 25, 2009

  • 1 Answer

SOURCE: dyson DC 14 lost suction to beater bar/ suction to hose/stick

My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

Posted on Aug 11, 2009

pippall
  • 1486 Answers

SOURCE: my DC17 suction hose doesn't have any suction occasionally.

check the seal on the filter is not broken,And check for any blockage at the bottom of the pickup pipe.

Posted on Nov 18, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dyson DC17 Beater Bar Won't Work. The beater bar starting to make a very loud grating sound then stopped working. I cleaned the entire area (there are no obstructions) and the belt is OK. The beater...


Hi there,

I'm sorry to hear that you're having difficulties with your DC17's brushbar. If it appears to have jammed completely, it's probably best if you get in touch with us directly so we can help - please call free on 1866MYDYSON, or email askdysonUS@dyson.com. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Oct 15, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

I have a DC17 Absolute Dyson vacuum cleaner in which the beater bar bristols located next to the belt is starting to grab at certain carpet fibers and pull. I have taken apart to check and it seems as...


Hi there,

I'm sorry to hear you're having difficulties with your DC17. It's probably best if you get in touch with us directly to discuss your options for resolving the issue. You can call us free on 1866MYDYSON - we'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Jun 19, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

I have to push the sweeper, there is no drive


Be sure your belt isn't slipping on the beater bar. Might be time to get a new belt or at least take off the beater bar and clean everything. Dust can cause it to slip

Jul 10, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

4 Answers

Poor Suction


The flexible hose between the beater bar housing and the connection to the dust bin might have come loose or has a hole in it. Check this hose for your low suction problem.

May 15, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

The beater bar seems to have worn and is loose. (very noisy) the vacuum still works but the beater bar rattles.


Not sure how I can help, as it seems you know what the problem is! Fit a new brush bar! On some Dyson models (not sure if the DC17 is one of them) you have to fit a new sole plate at the same time - they are supplied together as a kit. Good luck.

Jan 02, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

My DC17 suction hose doesn't have any suction occasionally.


check the seal on the filter is not broken,And check for any blockage at the bottom of the pickup pipe.

Nov 18, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

No suction for rugs but the hose works fine. Removed the canister and suction is at that point


Hello,

Remove the base plate and beater bar. Clean the suction cavity behind the beater bar. That's where they almost always plug up.

--W.D--

Aug 19, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

Dyson animal


sounds like you may have alot of hair or thread wrapped around the bar, this can stop it if there is enough, have a look at the beater bar (brush)

Jun 10, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

The beater bar makes a horrible clunking noise when I turn it on


I just came from the repair shop. There is a recurring problem with a bearing coming out. Repair guy turned it on & said that loud noise is a symptom of that exact problem. This is a warranty item, as is the belt & on/off switch. Dyson comes with a 5 year warranty, so call their 800 number to get the name & address of an authorized repair shop.

Jun 08, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

Not finding what you are looking for?
Dyson DC17 Animal Bagless Upright Cyclonic Vacuum Logo

222 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Nick Olsen

Level 2 Expert

183 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...