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I locked my computer with a password and now I cannot remember the password. How do I unlock my computer?

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  • Paulette Stoker Feb 25, 2012

    If I follow that process will it delete all my personal stuff, pictures etc. since the process is a full reset process?

  • Elizabeth Meadows Feb 25, 2012

    This will not hurt your saved items on your computer, it is not a reset of anything. It is just giving you a way to get into your computer to create a new password.


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  • 1Hit "Control," "Alt" and "Delete" on your keyboard all at the same time and hold them for a few seconds. Select "Restart" from the list of options presented in the Task Manager. If you cannot get to the task manager using this method, manually shut down your computer by pressing and holding the power button. Wait about 30 seconds before turning the computer back on.
  • 2Wait for the computer to get to the Windows logo then press and hold "Control," "Alt" and "Delete." The classic login box will appear. Type "Administrator" in the dialogue box marked "User" and leave the password box empty. Click "Sign in" or hit "Enter" and wait for Windows to load the administrator profile.
  • Click the "Start" button on the bottom-left corner of your screen. Scroll through the list of programs until you find "Control Panel" and open it.
  • 4Locate the "User Accounts" tool. In the "User Accounts" window, select the password tab. Locate the account that you wish to reset the password for and select the text box with the black dots in it. Delete these dots and enter the password that you wish to use. Re-enter the new password in the "Confirm New Password" area. Click "Apply."
  • 5Close all of the open windows. Then, click your "Start" menu and select "Restart." Wait for Windows to restart and this time allow it to boot up normally. Enter the new password into the "Password" dialogue box and hit "Enter."

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    Posted on Feb 25, 2012

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