Question about HP Photosmart E317 Digital Camera

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Unable to capture images

My HP E317 digital camera powers up properly, but once it powers up the LCD screen turns pink in color and is unable to capture any images. The menus display properly as does images previously captured and stored to the internal memory. No memory card in camera when it malfunctioned. Is it a CCD problem or a faulty video board. I've tried to reset several times with the aid of HP tech support by removing the batteries for 10 seconds then reinstalling them, but with no improvement. Will try resetting by letting camera rest without batteries overnight. In the meantime, any guesses what could be causing the problem?

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Re: Unable to capture images

This is a failing component in the camera Contact HP customer support for a replacement or trade in

Posted on Aug 06, 2007

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Thanks for using FixYa.

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Please follow the instruction below and let me know what is happening.

1. format the new card.( Can't format is from any virus
infected PC ).
2. Insert the card then reset your camera setting.
3. select your mamory card default for save the
4. Before start photography confirm that your battery
is fully charged.

Thnaks & please give me feedback about your camera.

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Sep 27, 2007 | HP Photosmart E317 Digital Camera

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