Question about LG enV VX9900 Cellular Phone
I got this same message and got so mad at my phone that I finally started getting really drastic with my choices on how to fix it. First I took an eraser and rubbed it on the battery and where the battery means the phone. Thinking that maybe it was dirty or something. I don't know if I saw that solution from here or somewhere else be someone said to do it and it didn't work, but you should try it just in case. Then I took a Q-tip and dipped it in some rubbing alcohol. I rubbed it on the same spot where the battery meets the phone and on the battery and it didn't work either, but still try it. It may work for you. Eventually I gave up because it sucks to sit through ever attempt and hope that it works when it doesn't. I just sat there with my phone and turned it on and off and watched the message in boredom, but them my phone finally died. So I just put in on my dresser and forgot about it for a while. I woke up the next day and had plans to check my phone and I couldn't find it, then I remembered that it was broken and got up to go get it off my dresser. I tried turning it on but it was still dead. So I just decided to pug it in and attempt to have another day of desperate attempts to fix it but instead of it just saying 'use genuine batter' and staying like that, it had a message the said 'battery charging' and while it said that a picture of a battery beneath it flashed. I was confused because 1. I’ve never seen this message before and 2. I’ve tried plugging it in before but it still didn't work. So I pressed the power button while it was still plugged in just to see what would happen and it turned on like normal. the verizon wireless label came up and my normal screen came up. So maybe you should just let your battery die and leaving it dead for at least 8-15 hours then plugging it in and turning it on while it is plugged in. It was…extremely relieving.
Posted on Dec 19, 2008
Well I have the enV as well. The phone has a lot of problems, the most popular is the Use genuine battery error. It happens when the phone is forced off. By things such as the battery falling out,the battery dying, or dropping your phone and it goes off. It usually says the error message for about 2-6 hours. So when it happens you just need to keep trying to put it on every couple of hours. Well hoped I helped a little bit.
Posted on May 20, 2009
That previous post was good for a laugh and it worked! Cleaning the contacts for the battery connection (on the battery and the phone) did solve my problem. Make sure when you clean any contacts/elcectronics with rubbing alcohol that you wait a few minutes for it to completely dry before re-installing the battery.
Posted on May 16, 2009
I have the same problem. Best thing I can tell you is to avoid cutting your phone off at all. Make it a last resort. Otherwise you have to wait awhile before it works again.
Posted on Jan 06, 2009
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Posted on Jan 02, 2017
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