Question about Whirlpool GU2400XTP Built-in Dishwasher

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Won't get off drain/cancel cycle

When I close the diswasher, everything seems normal. Then when I press a cycle (and it does NOT matter which setting) the machine seems to override the cycle and go straight to the cancel/drain cycle, and the clean green light is on during this time. I let it run its course, thinking maybe I didn't let it finish fully before opening last time. It finished, the clean light came on, so I opened the dishwasher, closed it, pressed normal, and it did it again. It has done this more than 12 times today, and I am afraid to try anything since it seems like more than a hardware problem. We have a new baby and I'm desperate to use it: handwashing everything takes more than an hour!

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  • Christa Williams Oct 29, 2008

    Turns out, it was simpler than I ever could have imagined: someone, whoever had last used the dishwasher had pushed the lock button, and locked the machine into the drain cycle. All I had to do was to hold down the unlock button which fixed it. Feeling Silly! Thanks for your advice; I'm writing into the handbook for the machine.

  • Anonymous Feb 18, 2009

    same problem. thanks for the info about unlocking. it worked

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It sounds to me like you may have a float switch that is registering water in the unit when you try to start it. If the unit "registers"that there is water in the sump before starting a new cycle, it will try to drain it before starting. The switch is located under the lower acess panel. Sometimes, you can bounce the float (depending on model) inside the unit a couple times and dislodge it. If not, you will have to pull the lower acess panel and check the switch out.

Posted on Oct 28, 2008

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Posted on Jan 02, 2017

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